Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great service
Our technician Paul was awesome. He was punctual and was able to fix the issue quickly
Ontia V,
Bronx, NYAll back and Working
Being without an oven to bake in the winter is not fun. But the Cape Crusader Mark flew in, diagnosed the problem, ordered the part, and returned to install and get us baking together. Champion. All joking aside this was a pleasant and great experience.
Cliff C,
East Falmouth, MAFriendly and knowledgeable
If I ever need to have my refrigerator serviced again, I hope Sears sends Brian.
Barbara C,
Wichita Falls, TXTechnician
Yariel was professional, and knowledgeable and solve the issue we had with our microwave thank you.
Jose A,
Miami, FLKenmore oven repair
James arrived at time expected on Monday and was professional and friendly. He discovered the issue with my oven and after I agreed to proceed with the repair, ordered the part needed and set up a return visit for Thursday to complete the repair. He arrived first thing today and completed the work in about 25 minutes. Oven is up and running again and I am more than satisfied with the experience. Definitely 5 stars! No complaints!!
Joyce G,
Farmington, NHNice technician
Josh explained every part of the orocess. He is knowledgeable and courteous.
Michael P,
Romeoville, ILStove circuit board
He was here less than 10minutes. I demand the service call not deducted from the $150 discount coupon! I told three people, on the phone, the issue was the circuit board. I gave the model number, took pictures. The technician should have received this information! Only a call, not service call, to tell me the part is not available! Also, the technician signed for me! I ask that the discount coupon go back to $150!
Martin F,
Northbrook, ILWasher
I've never had a problem with using Sears home service. Our technician, Monty was courteous, timely, efficient and very knowledgeable about the washer that needed to be repaired. We appreciated his helpfulness and suggestions for avoiding future problems.
Arnold P,
Chicago, ILWashing Machine
He was very nice and professional
Sharlene I,
NYThe Best
Great service. Thanks for the phone call regarding his estimated time of arrival. Technician very skillful and knowledgeable. Answered all questions.
Edna H,
Houston, TX