Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
40.2K
Average Rating
4.8/5
Fixed Gas Dryer
Eric arrived on time and quickly fixed my gas dryer problem. Thank you!
Charles T,
Merritt Island, FLPedro
Thank you for your excellent service and advice. Thank you.
Kathleen F,
Green Valley, AZBret is the Best
I realized that Technicians are busy, however, Brett takes the time to show us how "we" can care for our appliances. Sometimes the manual can be confusing. I was hoping that our Washing Machine part would come in sooner, though vs going to the laundry mat.
Thena L,
Brookings, ORJeffrey was very thorough
He explained the problem and showed me how he fixed it. I appreciate that he took the time to answer my questions while fixing the problem expeditiously!! Wonderful customer service, professional all the way!!!
Ellen W,
Baltimore, MDRefrigerator and dishwasher service
Teddy is the best! He is professional knowledgeable, and very efficient. He takes care of our appliances and represents his company nicely.
Doug K,
Morgan Hill, CAWasher tech
Very professional and knowledgeable
Claudia O,
Newport Beach, CAWasher
Mark did an exceptional job. Work was done in a timely manner and everything was cleaned up. However, your scheduling needs a big time overhaul. I was originally scheduled for Monday and was bumped and never received a text or email even though number was on file. I was not rescheduled for the next day but Saturday. Everything is automated and had to call warranty dept to finally speak to someone who transferred to a live person. Schedule was changed to Thursday instead but I could not do that online. The girl I spoke with was able to do it. In all my years of dealing with service calls from Sears, I have Never had such a bad experience with getting someone out to fix the appliance.
Suzanne H,
Oak Forest, ILEfficient
Arrived on time and was able to get the job completed.
Gary K,
Los Angeles, CAGreat job, Clay!
Clay was able to repair my dryer in a very timely manner. He was pleasant and efficient. Thanks a lot.
Bonnie L,
Imperial, MOWasher technician
Hector was on time and very thorough, knowledgeable and courteous.
Christopher L,
West Hempstead, NY