Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Friendly, knowledgeable, fast, and efficient
Benny did a good job problem-solving how to remove a brass elbow pipe from the old valve to use on the new one. It was stuck after being on the valve for over 20 years, but he finally got it loose. The new valve was installed and was working fine when he left.
David J,
Germantown, TNWashing machine repair
Horace did everything he could..I appreciate his patience.but it was done, brought in 1997..got my money's worth! 😍😍😍 I'll miss my machine.. they don't make them like that anymore 😢😢 He's a great asset to Sears repair services.. I'll want him again 😊. If I ever need service again 😊.
Vanessa W,
Chicago, ILDishwasher
He was knowledgeable, prompt and pleasant. He diagnosed the problem.
James C,
Hilton, NYStove repair
Quick and efficient job. Very professional and cleaned and out.
Victor O,
Columbia, SCSears repair
Unfortunately the AI system leaves much to be desired! Despite significant details on my part regarding the issue, there was no parts on the van! Using UTube, I had a sense of the problem but that was not explored since the van didn't have back up part! Why? Why ask questions before hand and then show up minus any potential parts. Alex was pleasant and tried to encourage me taking out a service policy. Why? I wasted my time, postponed an appointment to be available but only one of us actually was in this situation. NOT sears!
Dorain M,
East Setauket, NYChuck did a great job.
He showed up bright and early with a fix and was out the door within the hour.
Shawn D,
Grosse Pointe Shores, MIGreat service, reliable company!
David was very knowledgeable about the appliance and the protection plans. He offered to come 4 days before the next scheduled appointment to complete the repair since the part arrived early. That was very much appreciated. His partner was also very knowledgeable about the appliance and the repair.
Michael M,
Landing, NJDryer repairs for Ms. Powell
Technician was knowledgeable, considerate and totally got the job done. Thanks, J.
Lois P,
Aurora, COtechnician
Technician was very professional and knowledgeable, efficient, friendly. Gave helpful tips and asked if we needed anything else after fixing dishwasher.
Betty L,
Red Wing, MNWell Done
Same day availability, rapid diagnosis and quick repair. Definitely 5 Stars, Jose did a great job.
Melanie F,
Manhattan Beach, CA