Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Review of Jacob
June 18, 2026
Overall rating

Jacob was efficient and courteous which was professional and appreciated.

Patrick B,

Danbury, CT
Great tech
June 18, 2026
Overall rating

Terrence is so friendly & knowledgeable plus he took time to tell me what was the issue.

Chris O,

Cary, NC
Francis was very helpful.
June 18, 2026
Overall rating

While the dryer heating problem was resolved, the dryer now is making a thumping noise. It sounds like tennis shoes are drying--thump, thump, thump. There was no noise like this before the heating problem. How can we resolve this quickly without generating a new service call?

Lois T,

Elkhart, IN
Service
June 18, 2026
Overall rating

Great service and on time and helpful! Should give him a raise!

Ted S,

Johnson City, TN
Very pleased!
June 18, 2026
Overall rating

Responsive, quick, and reasonably priced! Great service offered and showed up early even!

Victoria H,

Salem, AL
Laundry center
June 18, 2026
Overall rating

Nate checked everything out and could find nothing wrong with the machine. It appears the "no spin" on my bedding was just a one-off (I hope). I just did my bedding again this morning and it worked fine.

Robert M,

Colorado Springs, CO
Excellent experience.
June 18, 2026
Overall rating

Knowledgeable, courteous, and helpful; had a great experience with my dryer repair.

Christopher D,

Marshfield, MA
Repair service
June 18, 2026
Overall rating

Good technician. Kenmore washer was not a good purchase. Lots of problems with it. Had to purchase a new washing machine.

Joyce V,

Follansbee, WV
Great service
June 18, 2026
Overall rating

We had water dripping from the handle of our Kenmore refrigerator. The diagnosis was a leaking water line inside the door. There's no way to get to it because it's foamed in. A new door would cost twice what a new refrigerator would. Kenneth was friendly and knowledgeable and arrived right on time.

Gordon H,

Dunnellon, FL
Good job
June 18, 2026
Overall rating

Eduardo was very polite and sincere when he talked to me. He did a good job telling me what happened and why.

Karen M,

Summerfield, FL