Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Ice tray
May 18, 2026
Overall rating

Eli was very knowledgeable. Knew what the problem was and had it fixed in no time.

Kevin C,

Prairie Grove, AR
Fracisci
May 18, 2026
Overall rating

Francisco was right on time and told him what the issue was and he was right on it!! Just needed the head of the agitator cleaned out!!! Great experience!! Will use them again!!

Michael F,

Modesto, CA
DERRICK
May 18, 2026
Overall rating

He is A+ As we say in VA He is a Keeper

Harold P,

Poquoson, VA
Repair dryer.
May 17, 2026
Overall rating

On time, polite, professional, and above all he did a good job.

Ken O,

Wellston, OH
Excellent service
May 17, 2026
Overall rating

Isaac was a fabulous tech. He kept me aware of his ETA, and he has decades of experience. He walked me through all of the diagnostics and explained which parts were wearing out from our 15-year+ washing machine. He also let me know that 1 of parts was discontinued, which made a repair not possible. Isaac gave me great recommendations for a new washing machine, and he shared that a new washer is less expensive than the repair (if the parts still existed. He's a true expert and very honest!

Alexandra A,

Long Beach, CA
Excellent
May 17, 2026
Overall rating

Emilio was excellent, profesional, and friendly. I was very impressed with him.

Kirsten W,

Hitchcock, TX
Friendly took the time to show and explain things to me
May 17, 2026
Overall rating

Even though my dryer was not fixable, he did a great job explaining to me. Everything showing me what was wrong and cleaning up and putting everything back together.

Lisa M,

Henrico, VA
Excellent service
May 17, 2026
Overall rating

Excellent service. The setvice was completed in a short period of time. Very courteous. The technician showed knowledge in the repair.

Yazmin J,

San Juan, PR
Washer
May 16, 2026
Overall rating

Dennis was able to evaluate the issue very quickly. He was knowledgeable & experienced in this area. I liked the fact that a person can call & get service that same day. Very polite & plan to use Sears Home Services again, if needed.

Sandra K,

Clovis, CA
Nice
May 16, 2026
Overall rating

Bruce replaced my ice maker quickly. It was nice he was able to do it today instead of Wednesday.

Vick F,

Kenner, LA