JennAir Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

566


Average Rating

4.7/5

John L
December 23, 2025
Overall rating

John was professional, skilled, and congenial; he arrived on time and quietly went about his work.

Michele H,

Kingston, WA
Service Technician
December 22, 2025
Overall rating

Kym, was thoughtful, experienced, and technically informed on our oven door repair. Excellent service.

Jody R,

Louisville, KY
Excellent service!!!!!
December 22, 2025
Overall rating

Very personable, efficient, observant and fixed everything perfectly! Highly recommend!

Debbiepaul H,

Cranberry Twp, PA
Great technician experience
December 19, 2025
Overall rating

Our technician John was prompt and personable and installed our oven burner with no delays.

Lynn B,

Grayslake, IL
Carol
December 18, 2025
Overall rating

Very knowledgeable and thorough and was very disappointed the part needed was available to him. Still hoping that part will be found.

Williamcaro S,

Albemarle, NC
Built-in Stove Repair
December 18, 2025
Overall rating

Cortez recently visited our home to examine and repair our counter-mounted stove. He was very efficient, knowledgeable, professional, and courteous. After examining our stove, he said that he would make his recommendations to either find the necessary parts or have the stove replaced (it's over 35 years old). Sears just informed us that they would be shipping a new stove to us for installation. We're very pleased with the service provided by Cortez and Sears.

Lynnalvin A,

Madison, AL
Michael was very good
December 18, 2025
Overall rating

Parts took too long to arrive. I could had them delivered over night. Multiple appointments rescheduled. Extremely disappointed in the AI communication not being informative or flexible.

John N,

Newport, RI
Jenn Air
December 16, 2025
Overall rating

Wonderful experience! We've used Sears before and was happy to see this technician again, Scott.

Tinker M,

Sanger, TX
Efficient and knowledgeable
December 12, 2025
Overall rating

Mario brought my downdraft gener back to life by installing a new heating element.He was knowledgeable and efficient. A big thank you!

Margaret W,

Lennon, MI
Owner
December 12, 2025
Overall rating

Paul was very knowledgeable, resourceful and attemptive. Took care of a problem that has lasted almost 8 wks between scheduling services but with no show of servicemen and when they did -"Donald"-couldn't do anything without an assistant that he supposedly had requested but didn't show. Finally Paul B helped us.

Leo C,

Annapolis, MD