JennAir Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

566


Average Rating

4.7/5

Armando was great!!!
May 15, 2026
Overall rating

He was fast, friendly, and effective. I couldn't have asked for a better experience!

Jonathan S,

Chicago, IL
Oven repair
May 13, 2026
Overall rating

Very pleased with how great the service was! Technician was most knowledgeable and noted the problem very quickly! Thank you so much!

Patricia H,

Woodworth, LA
Dishwasher repair
May 12, 2026
Overall rating

He did everything possible to fix the motor even doing what looked like above and beyond searches. Unfortunately, he wasn't able to find the necessary parts. He did let me know what the next step would be. Over all he did everything he could and then some. Great employee.

Rachel W,

Kansas City, MO
Super nice super friendly. In the past week I have
May 12, 2026
Overall rating

Super nice, extremely friendly! In the past week I have scheduled two service repairs. Both exceptional. One for washer repair tye second oven repairs. The best in home repairs ever. Would highly recommend.

Robia S,

Atlanta, GA
Amazing Service!
May 06, 2026
Overall rating

Thanks for provided excellent service, Dallas! The technician was efficient and knowledgeable, fixing our Jenn-Air microwave quickly. Highly recommended.

Ai T,

Bellevue, WA
Stovetop crack
May 06, 2026
Overall rating

Tech was fine. But phone service terrible. Kept disconnecting, didn't send me to the Protection warranty person. Awful customer service. Sears was once a reputable company no more!!!!!

Pam M,

Pembroke Pines, FL
Review of latest repair person and comments on initial one
May 04, 2026
Overall rating

Dylan was excellent. He was thoroughly and used the appliance manual and test mode to find the problem. The technician for the first trip was either lazy or not knowledgeable. I believe his name was sunny. He opened the fridge, looked inside and decided it was a fan and then ordered the blender which worked fine. I hope to never see him again as it was a waste of my time for him to come here. He (Sonny i believe his name was) wasn't interested in repairing my fridge. Thanks to Dylan for his diligence.

Brenda W,

Malvern, AR
Excellent Service
April 28, 2026
Overall rating

Chuck was informative , helpful and knoweldgable! He was professional in all aspets of service.

Bj B,

Troy, MI
Stove top repair.
April 25, 2026
Overall rating

It took time to get parts shipped and received, but Duane worked hard to diagnose and repair the problem with the stove top burner. Ultimately the problem got repaired and resolved. Duane was great to work with.

Brenda S,

Cincinnati, OH
knowledgeable and friendly
April 20, 2026
Overall rating

Neal was knowledgably and friendly , he took his time and explained the process.

Norma L,

San Antonio, TX