Elizabethtown, KY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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Refrigerator still not workingHi, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at HomeServiceReviews@transformco.com and will share your experience with our Service team.
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Technician was prompt and did a thorough inspection of the refrigerator. Unfortunately it wasn't repairable.Dear Bob, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Kim is a subject matter expertsWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I use them last FridayDear Beverly, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I am happy that a Sears representative recommended this repair company. The company repaired a problem within 1 month that we have been waiting on since December 2020 from another place.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We scheduled them to repair a sqeeky clothes dryer. After the initial inspection they ordered the parts and scheduled a return visit to repair our unit. Four rescheduled visits later, they came to repair the dryer. After the technician left we loaded the dryer and started to use it. The squeak is louder than it was initially. So, after $420 we still had to buy a new dryer. Yes, they did volunteer to come look at it again. But, the next available appointment was 2 weeks out and they can only give you an 8am-5pm time range. So, it would require my wife or I one taking off work. So, a wasted $420.Dear Lebanon, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Joe's did a great job if it was not for him i would still be waiting to get fixed because warranty company was no help at all.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used A&E for fridge repair on 9-23-20 an Anthony did my repair an was an awesome techThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used it today and loved itHi Brenda, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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We had 2 different technicians that were excellent. Unfortunately the part that was replaced did not fix the problem. We have another appt scheduled but it is 2 weeks from the repair and we don’t have a cold refrigerator.HI STEPHEN ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.