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1704 N Towne Mall Reviews
Read reviews from customers who used our services at 1704 N Towne Mall
Total reviews
52
Average Rating
4.2/5
Bill M,
Customer service response - Thank you for the amazing 5-star review, Bill! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788283822207
Francis R,
Customer service response - Thank you so much for the 5-star rating, Francis! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1787873387710
Tammy B,
Customer service response - Thank you for the amazing 5-star review, Tammy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786657915999
Very helpful and great service
Rick L,
Customer service response - Thank you for your feedback, Rick! We're glad to hear you found the service helpful and great.
Sears Home Services on 1783880865735
Great job. Nice young man.
Barbara S,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear you were pleased with the job and found the technician to be nice.
Sears Home Services on 1782419455891
Was Awesome and very polite and Professional..
Stacy F,
Customer service response - Thank you for your feedback, Stacy! We're glad to hear you found our service awesome, polite, and professional.
Sears Home Services on 1781736500341
Rating the technician a 5, but thr company a 2. There is no way to speak to anyone after scheduling a service. Its all done by Ai and there is literally no way to communicate with a human about your appointment or concerns etc. Guy fixed my stove fine, but I will never use them again unless they start allowing conversations with a human. Ai assistants are fine for some things, but you have to have some human input...
Chris M,
Customer service response - Thank you for your feedback, Chris. We're glad to hear the technician did a great job, and we apologize for the frustration with our communication process. Please contact us directly for any further concerns.
Sears Home Services on 1780433790620
Charlene E,
Customer service response - Thank you for the amazing 5-star review, Charlene! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779986122606
Patty M,
Customer service response - Thank you for the amazing 5-star review, Patty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779273088807
Thank you Austin. You are a super Tech!
Loraine J,
Customer service response - Thank you for your feedback, Loraine! We're glad to hear Austin provided super service.
Sears Home Services on 1779260704300
Kym and Austin were very efficient in diagnosing the problem with our stove, fixing the issue and making sure all was in working order before they left. We had a great experience and will call Sears in the future for any appliance servicing needs.
Traci L,
Customer service response - Thank you for your feedback, Traci! We're glad to hear Kym and Austin were efficient and that you had a great experience with our service.
Sears Home Services on 1776872805456
Very knowledgeable and extremely thoughtful and informative
Sandra W,
Customer service response - Thank you for your review, Sandra! We're happy to hear that you found our service knowledgeable, thoughtful, and informative.
Sears Home Services on 1773360777898
Timothy B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771547915987
Kishwar F,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370195
chad R,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1768881338643
Excellent repair man. Fixed it so quickly that we couldn’t believe it. No more loud noise from the freezer. Very friendly and customer service was great!
Teresa B,
Customer service response - Thank you for your review, Teresa! We're glad to hear that our repairman was excellent, quick, and provided great customer service.
Sears Home Services on 1767144046667
Still can’t not get ice out of my door, like he said I would be able to get ice, so that does not work still.
Sonja E,
Customer service response - Thank you for your feedback, Sonja. We're sorry to hear that you're still experiencing issues with your ice dispenser. Please contact us directly so we can assist you further.
Sears Home Services on 1763950270563
Kentrale was professional, on time and efficient.
Beatrice F,
Customer service response - Thank you for your review, Beatrice! We're glad to hear that Kentrale was professional, on time, and efficient.
Sears Home Services on 1763513215141
Ron got my fridge water working again. He was very kind and was respectful of my home. Explained what was wrong and fixed it in a timely manner. Thank you!
Cynthia R,
Customer service response - Thank you for your review, Cynthia! We're glad to hear that Ron was kind, respectful, and able to fix your fridge water issue promptly.
Sears Home Services on 1762299842169
Mark I,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762300906418
Very professional and knowledgeable about the service on my refrigerator. He diagnosed the problem quick and the repair was done in very little time.
Charles W,
Customer service response - Thank you for your review, Charles! We're glad to hear that the service on your refrigerator was professional, knowledgeable, and completed quickly.
Sears Home Services on 1762300631019
Hopefully the Ice maker is fixed this time.
Kathy H,
Customer service response - Thank you for your review, Kathy! We're hopeful that your ice maker is fixed and working well now.
Sears Home Services on 1761532653723
She is very helpful and very knowledgeable, definitely an expert. I would definitely recommend her
Shane C,
Customer service response - Thank you for your review, Shane! We're glad to hear that you found her helpful, knowledgeable, and would recommend her.
Sears Home Services on 1759377594711
Got our microwave up and running!
John J,
Customer service response - Thank you for your review, John! We're glad to hear that your microwave is up and running again.
Sears Home Services on 1759371395563
Great communication and service. Kym was very professional.
Austin Y,
Customer service response - Thank you for your review, Austin! We're glad to hear that Kym provided great communication and professional service.
Sears Home Services on 1758761981163
