The tech ordered parts. When will the tech be back to complete the repair?
We will schedule you for a return visit to install the parts as soon as we have confirmation of parts delivery. We will keep you informed of the status via email and text message – both will contain a direct link to your personal service page.
Your personal service page will have:
- Part information where you can track the parts delivery.
- Return service date.
- Tool giving you the ability to track your technician on the day of service.
For further assistance or questions about your appointment, feel free to call us at 1-802-552-4364, and our team will be happy to provide additional information or support. We’re committed to making your repair experience as seamless and transparent as possible.
Was this content helpful?
Additional Repair Scheduling FAQ
Repair Resources
Discover how advanced technology boosts HVAC energy efficiency, helping you save on energy bills and improve home comfort with Sears Home Services.
Wondering about the price of a new oil furnace? Find out the cost at Sears Home Services.
Find out how to get the most out of your appliance repair service appointment with these expert tips from Sears Home Services.
Is your dishwasher not draining water? Learn 7 easy fixes for clogs, pump failures & more.
Glossary Terms
A dishwasher diverter motor controls the direction of water flow to different spray arms within the dishwasher, ensuring optimal water distribution during each wash cycle for thorough cleaning.
A capacitor in an AC unit is an electrical component that stores and releases electrical energy to help start the motor and stabilize the voltage during operation.
The 608 Certification, mandated by the Environmental Protection Agency (EPA), is required for HVAC technicians to legally handle refrigerants. It ensures technicians understand refrigerant types, environmental impact, and proper handling techniques.
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
Recent Appliance Symptoms
The most common reasons your Amana dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.