Where's my tech?
To check the status of your technician’s arrival, use our convenient Order Lookup tool. This tool provides up-to-date information, including your technician’s estimated arrival time and any real-time updates about your service appointment.
Simply enter your service order number and contact information to view your appointment details. If there are any changes or delays, the Order Lookup tool will reflect them, so you’re always in the loop.
For further assistance or questions about your appointment, feel free to call us at 1-802-552-4364, and our team will be happy to provide additional information or support. We’re committed to making your repair experience as seamless and transparent as possible.
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Additional Repair Scheduling FAQ
Repair Resources
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Glossary Terms
A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.
A convection oven is a kitchen appliance that uses a fan to circulate hot air around food, cooking it more evenly and often more quickly than a traditional oven.
A convection range is a kitchen appliance that features a convection oven, which uses a fan and exhaust system to circulate hot air around the food, resulting in faster, more even cooking and baking compared to conventional ovens.
A dishwasher diverter motor controls the direction of water flow to different spray arms within the dishwasher, ensuring optimal water distribution during each wash cycle for thorough cleaning.
Recent Appliance Symptoms
The most common reasons your Amana dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.