How do I cancel my repair service?

Use our Order Lookup tool to cancel your service before the technician’s arrival.

  1. Sign in to your Sears Home Services account on that page or sign up for an account if you don’t already have one.
  2. Look up your appointment with your service order number and phone number. (see below if you need help finding your service order number)
  3. Cancel or reschedule your service appointment.

How to Find Your Service Order Number

If you provided an email address when you scheduled your appointment, you should have received an email containing your Service Order Number.

To find your service order number:

  1. Go to your email inbox.
  2. Search for “Sears Home Services” (make sure to look in your junk folder).
  3. Open the email and look for “Order Number”.

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How do I cancel my repair service?
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