The website claims the service I need is not available in my area. What can I do?
Call us at 1-802-552-4364 and we'll assist you with getting the service you need.
A call-center agent will check all resources for a service provider in your area to complete the repair or maintenance.
Sears Home Services has vetted local service providers available in many areas across the country who can maintain and repair home appliances and lawn & garden products. These local repair technicians have access to the repair parts and resources needed to make the same repairs as Sears Home Services technicians.
If a vetted service provider is available in in your area, the call-center agent will schedule the service call.
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Additional Repair Scheduling FAQ
Repair Resources
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Is your dishwasher not draining water? Learn 7 easy fixes for clogs, pump failures & more.
Glossary Terms
A dishwasher diverter motor controls the direction of water flow to different spray arms within the dishwasher, ensuring optimal water distribution during each wash cycle for thorough cleaning.
A capacitor in an AC unit is an electrical component that stores and releases electrical energy to help start the motor and stabilize the voltage during operation.
The 608 Certification, mandated by the Environmental Protection Agency (EPA), is required for HVAC technicians to legally handle refrigerants. It ensures technicians understand refrigerant types, environmental impact, and proper handling techniques.
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
Recent Appliance Symptoms
The most common reasons your Amana dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.