Samsung dryer not spinning

What to expect when you experience a Samsung dryer not spinning issue

How is the not spinning problem fixed?

Correcting most not spinning problems usually involves replacing the drum belt, heating element or drum bearing. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dryer that is not spinning

When the dryer is not spinning it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. We provide Samsung dryer repair near you, and our technicians are experienced at diagnosing and fixing all types of dryer issues.

What to look out for with a dryer not spinning diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Samsung Dryer is Not Spinning

When your Samsung dryer is not spinning, a broken or disconnected drum belt could be causing the failure. Most Samsung dryers have a belt switch that prevents the motor from running then the belt is broken or disconnected from the drum, idler pulley and drive motor pulley.

If you’re completely confident in your ability to safely remove the top panel of the dryer, unplug the dryer power cord to disconnect electrical power from the dryer. Shut off the gas supply if you have a gas dryer. Follow these steps to open the top panel and check the drive belt in your Samsung dryer.

Dryer with a Front Control Panel

1. Remove the screws at the back edge of the control panel.
2. Pull the top panel back to release the front lip from the control panel.
3. Lift the top panel up and off the dryer cabinet.

Dryer with a Rear Console above the Top Panel

1. Locate the clips under the top panel that are located about 5-inches in from each side of the dryer cabinet.
2. Push a putty knife into the gap between the top panel and front panel to release the first clip and lift the top panel up slightly.
3. Release the 2nd clip on the other side of the dryer while lifting up on the front of the top panel. The top panel will hinge up and back. Lean the top panel on the wall behind the dryer.

If the drum belt is broken or disconnected, you’ve found the cause of your Samsung dryer not spinning.

Schedule dryer repair service to have a technician repair or replace the belt and other components as needed to fix the dryer.

Samsung Dryer Stopped Spinning

If your Samsung dryer stopped spinning, check for an error code being displayed on the control panel. The dryer will often stop when the control detects a component failure in the dryer that needs attention. Check the owner’s manual to determine the cause of the error code. You likely won’t find an explanation of all error codes in the owner’s manual so look up the error code on our Sears PartsDirect dryer error code charts and follow the troubleshooting tips to fix the dryer if the troubleshooting is within your capabilities. If you’re not completely confident that you troubleshoot and fix a problem causing the error code yourself, schedule dryer repair service and we’ll send a technician to your home to repair the dryer.

If you see no error code in the display, see if the dryer door popped open. The dryer will stop if the door opens up during the cycle.

Other problems that can cause the dryer to stop during a cycle include:

• Defective control board.
• Overheated or failed drive motor.
• Bad door switch.
• Broken drum belt.
• Wiring failure.

Samsung Dryer Turns on but Won’t Spin

Make sure that the door is firmly closed when your Samsung dryer turns on but won’t spin. Press in on the door to make sure it’s fully shut.

If the dryer won’t shut, check for obstructions such a garment blocking the door from closing. Remove any obstructions from opening of the dryer.

Check for damage to the door strike. Replace the door strike if it’s damaged.

Look for debris or deposits in the door catch. Unplug the dryer and clear any media or debris out of the door catch.

These tips may help you fix the problem when your Samsung dryer turns on but won’t spin.
If you’re unable to fix the dryer starting failure yourself, schedule dryer repair service and we’ll send a Sears Home Services technician to your home to repair the dryer.