Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
appointment lookup logoAppointment Lookup
  1. Repair
  2. Samsung

Samsung dryer drum roller replacement

Common reasons your Samsung dryer needs drum roller replacement

The most common reasons your Samsung dryer needs drum roller replacement are a worn drum support roller, broken drum belt or a worn drum bearing.

  • 32%

    32% of the time it's the
    Drum Support Roller

  • 26%

    26% of the time it's the
    Drum Belt

  • 9%

    9% of the time it's the
    Drum Bearing

  • 33%

    33% of the time it's the
    Something else

  • Schedule your dryer repair now!

    We can help! Our service technicians have repaired over 200,000 Samsung dryers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Samsung dryer

    Drum Support Roller Replacement

    As a drum support roller wears out, your dryer will begin to noise such as clunking sounds or metallic grinding noises. Clunking noises are caused when the roller wheel flattens out and the drum hits flat places on the roller wheel as it spins. When the worn drum support roller fails to keep the drum in place as the drum rotates, you may hear grinding noises as the drum rubs against metal in the cabinet. When your dryer makes noise, schedule service and have a Sears Home Services Repair Expert examine and fix the dryer.


    Drum Belt Replacement

    When a drum roller wears out on your dryer, check the condition of the drum belt. A worn drum belt can put extra pressure on the drum roller and cause the drum roller to wear out prematurely. The drum belt should fit snugly around the dryer drum. The idler pulley exerts tension on the belt so it stays tight and spins the drum properly. As the belt wears out, it can stretch and get loose so the drum may vibrate and not spin properly. When your dryer isn’t spinning as it should, have a Sears Home Services Technician visit your home and fix the dryer.

    Drum Bearing Replacement

    When the drum roller needs replacing in your dryer, check for a worn drum bearing. A worn drum bearing can put extra strain on the drum roller and cause premature failure. The drum bearing ensures that the drum rolls smoothly when the bearing is working properly. When the drum bearing is worn out, the drum won't spin smoothly so the drum roller will often fail quickly because the drum exerts more pressure on the roller. Have a Sears Home Services Technician replace the drum bearing and drum roller when the drum isn't spinning smoothly.

    What to expect when you experience a Samsung dryer drum roller replacement issue

    How is the drum roller replacement problem fixed?

    Correcting most drum roller problems usually involves replacing the drum support roller, drum belt or drum bearing. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer drum roller replacement

    When the dryer needs drum roller replacement it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer drum roller replacement diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

    Additional resources to help you fix your Samsung dryer

    dryer-blog-image-47.jpg
    How Long Do Dryers Last?

    The actual lifespan of your dryer depends on factors like how often you use it, whether you habitually overload it and how consistent you are about cleaning the lint trap.

    dryer-blog-image-53.jpg
    Laundry Cycles Explained: Dryer Edition

    There’s nothing worse than pulling out a load of clothes out from the dryer and finding that your favorite jeans or new sweater are shrunken beyond repair.

    dryer-blog-image-46.jpg
    How to Save Money by Using Your Clothes Dryer Efficiently

    Using your dryer efficiently can indeed help you save money on your utility bills. It will also help your dryer last longer — saving you money on dryer replacement costs over time.

    Additional possible Samsung dryer symptoms you may experience