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  1. Repair
  2. Kenmore

Kenmore dryer not working

Common reasons your Kenmore dryer is not working

The most common reasons your Kenmore dryer is not working are a defective timer, failed door switch or a broken drum belt.

  • 54%

    54% of the time it's the
    Timer

  • 22%

    22% of the time it's the
    Door Switch

  • 12%

    12% of the time it's the
    Drum Belt

  • 12%

    12% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore dryer

    Timer Replacement

    When your dryer is not working, a defective timer could be causing the failure. The timer has internal cams that open and close switches or contacts to operate the various electro-mechanical components in the dryer, mainly the drive motor and the heating element. If the timer is defective, it won’t start the drive motor. When your dryer won’t start, have a Sears Home Services Technician examine the dryer and replace the timer if it’s defective.


    Door Switch Replacement

    If your dryer is not working, a failed door switch could be causing the problem. The door switch detects when the dryer door is shut. A failed door switch won’t sense whether the door is closed properly. The dryer won’t start even through the door is closed when the door switch is bad. Have a Sears Home Services Technician check your dryer when it won’t start. The technician will replace the door switch if it is defective.

    Drum Belt Replacement

    When your dryer is not working, a broken drum belt could be causing the problem. The drum belt wraps around the dryer drum and connects to the drive motor pulley. The drive motor rotates the belt to spin the drum. Over time, the drum belt becomes worn and can break. A switch on the idler pulley prevents the motor from starting when it senses that the drive belt is broken. When the dryer won’t start, have a Sears Home Services Technician check your dryer and replace the drum belt if it’s broken.

    What to expect when you experience a Kenmore dryer not working issue

    How is the not working problem fixed?

    Correcting most not working problems usually involves replacing the timer, door switch or drum belt. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer that is not working

    When the dryer is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

    Additional resources to help you fix your Kenmore dryer

    dryer-blog-image-50.jpg
    Clean Your Dryer Vent Regularly

    It’s one of the biggest reasons why dryers fail. Cleaning a dryer vent can be easy. First unplug the dryer from gas and electric hookups, and turn off the gas if necessary.

    dryer-blog-image-53.jpg
    Laundry Cycles Explained: Dryer Edition

    There’s nothing worse than pulling out a load of clothes out from the dryer and finding that your favorite jeans or new sweater are shrunken beyond repair.

    dryer-blog-image-51.jpg
    Dryer Won’t Start? Here’s What to Do

    Check the basics first. Something as simple as the dryer door not being shut completely can keep your dryer from starting.

    Additional possible Kenmore dryer symptoms you may experience

    • Kenmore dryer burning smell
    • Kenmore dryer drum roller replacement
    • Kenmore dryer light not working
    • Kenmore dryer no heat
    • Kenmore dryer no power
    • Kenmore dryer noisy
    • Kenmore dryer not drying
    • Kenmore dryer not heating
    • Kenmore dryer not spinning
    • Kenmore dryer not starting
    • Kenmore dryer not turning on
    • Kenmore dryer stopped working
    • Kenmore dryer won't turn off