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  1. Repair
  2. Kenmore

Kenmore dryer won't turn off

Common reasons your Kenmore dryer won't turn off

The most common reasons your Kenmore dryer won't turn off are an open heating element, defective electronic control board or a failed thermistor.

  • 61%

    61% of the time it's the
    Heating Element

  • 10%

    10% of the time it's the
    Electronic Control Board

  • 9%

    9% of the time it's the
    Thermistor

  • 20%

    20% of the time it's the
    Something else

  • Schedule your dryer repair now!

    We can help! Our service technicians have repaired over 500,000 Kenmore dryers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Kenmore dryer

    Heating Element Replacement

    When your dryer runs constantly and won’t turn off, an open heating element could be causing the problem. An open (or broken) heating element won’t heat so the dryer will continue to run indefinitely. If the dryer isn’t heating and the cycle runs for a long time, have a Sears Home Services Repair Expert check the dryer. The technician will check the heating element and replace it if it is open.


    Electronic Control Board Replacement

    When your dryer won’t turn off, a defective control board could be causing the problem. The electronic control board monitors a moisture sensor to detect when clothes are dry. If the dryer continues to run even though clothes are dry, electronic components on the circuit board may have failed. To fix the problem, schedule a Sears Home Services Technician to visit your home and examine the electronic control board. The technician will replace the control board if it’s defective.

    Thermistor Replacement

    A failed thermistor can keep the dryer from turning off. The thermistor is a temperature sensor that sends signals to the electronic control board to help control heat inside the dryer. A failed thermistor won’t detect the temperature properly so the dryer won’t heat like it should and the dryer cycle won’t end after the normal amount of drying time. When loads take an extremely long time to dry, have a Sears Home Services Technician examine the dryer and replace the thermistor if it’s defective.

    What to expect when you experience a Kenmore dryer won't turn off issue

    How is the won't turn off problem fixed?

    Correcting most won't turn off problems usually involves replacing the heating element, electronic control board or thermistor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer that won't turn off

    When the dryer won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer won't turn off diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

    Additional resources to help you fix your Kenmore dryer

    dryer-blog-image-53.jpg
    Laundry Cycles Explained: Dryer Edition

    There’s nothing worse than pulling out a load of clothes out from the dryer and finding that your favorite jeans or new sweater are shrunken beyond repair.

    dryer-blog-image-44.jpg
    These 3 Dryer Life Hacks Will Change How You Do Laundry

    Did you know that with the help of a few household items, your dryer could de-wrinkle your clothes, make blankets fluffier and eliminate static cling?

    dryer-blog-image-47.jpg
    How Long Do Dryers Last?

    The actual lifespan of your dryer depends on factors like how often you use it, whether you habitually overload it and how consistent you are about cleaning the lint trap.

    Additional possible Kenmore dryer symptoms you may experience

    • Kenmore dryer burning smell
    • Kenmore dryer drum roller replacement
    • Kenmore dryer light not working
    • Kenmore dryer no heat
    • Kenmore dryer no power
    • Kenmore dryer noisy
    • Kenmore dryer not drying
    • Kenmore dryer not heating
    • Kenmore dryer not spinning
    • Kenmore dryer not starting
    • Kenmore dryer not turning on
    • Kenmore dryer not working
    • Kenmore dryer stopped working