
Unlock the secrets to resolving your most frustrating dryer dilemmas with expert insights and tips.
The most common reasons your Whirlpool dryer won't turn off are an open heating element, defective electronic control board or a failed thermistor.
63% of the time it's the Heating Element
17% of the time it's the Electronic Control Board
10% of the time it's the Thermistor
10% of the time it's the Something else
We can help! Our service technicians have repaired over 150,000 Whirlpool dryers. We can fix yours no matter where you bought it.
When your dryer runs constantly and won’t turn off, an open heating element could be causing the problem. An open (or broken) heating element won’t heat so the dryer will continue to run indefinitely. If the dryer isn’t heating and the cycle runs for a long time, have a Sears Home Services Repair Expert check the dryer. The technician will check the heating element and replace it if it is open.
When your dryer won’t turn off, a defective control board could be causing the problem. The electronic control board monitors a moisture sensor to detect when clothes are dry. If the dryer continues to run even though clothes are dry, electronic components on the circuit board may have failed. To fix the problem, schedule a Sears Home Services Technician to visit your home and examine the electronic control board. The technician will replace the control board if it’s defective.
A failed thermistor can keep the dryer from turning off. The thermistor is a temperature sensor that sends signals to the electronic control board to help control heat inside the dryer. A failed thermistor won’t detect the temperature properly so the dryer won’t heat like it should and the dryer cycle won’t end after the normal amount of drying time. When loads take an extremely long time to dry, have a Sears Home Services Technician examine the dryer and replace the thermistor if it’s defective.
A locked up control board or a stuck relay on the circuit board can prevent your Whirlpool dryer from turning off.
Follow these troubleshooting tips to fix the problem.
A power surge through the electrical supply lines going to your home can confuse or lock up the electronic control board in your dryer.
Reset the electronic control board by following these steps:
The control board will reboot and reset. The dryer may begin working normally.
When a stuck relay on the electronic control board is causing the dryer to run constantly without shutting off, you’ll need to replace that circuit board.
Follow the steps in this safe DIY video to replace the electronic control board in your dryer:
If you’re not certain that you can safely complete this repair on your own, schedule dryer repair service to have a Sears Home Services technician replace the control board.
Correcting most won't turn off problems usually involves replacing the heating element, electronic control board or thermistor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When the dryer won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
A Whirlpool dryer that never ends its cycle can overheat fabrics or cause expensive power bills. Timer or control-board malfunctions commonly cause infinite tumbling. Shut it down and consult dryer repair near me. A proper stop keeps both machine and clothing safe.
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Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.
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Dryer service
He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.
Terry F, Oklahoma City, OK
Unlock the secrets to resolving your most frustrating dryer dilemmas with expert insights and tips.
Get expert advice on dryer repair or DIY solutions for common dryer problems. Choose Sears Home Services for reliable repairs.
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A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.
A dryer filter, commonly known as a lint filter, is a component of a clothes dryer that captures lint and other debris from clothes during the drying process, preventing them from clogging the dryer vent.
A dryer pedestal is a platform that elevates a dryer off the ground, making it easier to load and unload laundry while also providing additional storage space in some models.
A dryer rack is an accessory for clothes dryers that provides a stationary platform to dry items without tumbling, ideal for delicate or bulky items, or shoes that might be damaged by the usual drying cycle.