Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
appointment lookup logoAppointment Lookup
  1. Repair
  2. Whirlpool

Whirlpool dryer not drying clothes properly

Common reasons your Whirlpool dryer is not drying clothes properly

The most common reasons your Whirlpool dryer is not drying clothes properly are a defective electronic control board, worn drum bearing or an inoperative user interface control.

  • 37%

    37% of the time it's the
    Electronic Control Board

  • 24%

    24% of the time it's the
    Drum Bearing

  • 13%

    13% of the time it's the
    User Interface Control

  • 26%

    26% of the time it's the
    Something else

  • Schedule your dryer repair now!

    We can help! Our service technicians have repaired over 150,000 Whirlpool dryers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Whirlpool dryer

    Electronic Control Board Replacement

    When your dryer is not drying clothes properly, a defective control board could be causing the problem. The electronic control board monitors a moisture sensor to detect when clothes are dry. If the dryer continues to run even though clothes are dry, electronic components on the circuit board may have failed. Also, if the dryer shut off even though clothes are still damp, the control board may not be interpreting signals from the moisture sensor properly. To fix the problem, schedule a Sears Home Services Technician to visit your home and examine the electronic control board. The technician will replace the control board if it’s defective.

    Drum Bearing Replacement

    If your dryer is not drying clothes properly, a worn drum bearing be causing the problem. Friction caused by a worn drum bearing will cause the drive motor to overheat and trip the overload that protects the motor from damage. The overload will reset and the motor will restart when it cools down. Clothes won’t dry properly when the drive motor runs intermittently. A worn drum bearing can also slow the rotation of the drum and blower wheel so the clothes won’t tumble and dry as well. When your dryer stops spinning smoothly, have a Sears Home Services Technician examine the dryer and replace the drum bearing if it’s worn.

    User Interface Control Replacement

    If your dryer is not drying clothes properly, you can suspect an inoperative user interface control. The user interface control sends signals to the electronic control board indicating cycle and option selections from the control panel. When the user interface control isn’t working properly, the electronic control board will not accurately control dryer functions such as heating and cycle time. When the dryer isn’t drying clothes properly, schedule repair service and our Sears Home Services Technician will visit your home and fix the problem.

    What to expect when you experience a Whirlpool dryer not drying clothes properly issue

    How is the not drying clothes properly problem fixed?

    Correcting most not drying clothes properly problems usually involves replacing the electronic control board, drum bearing or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer that is not drying clothes properly

    When the dryer is not drying clothes properly it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer not drying clothes properly diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.

    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert

    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.

    Terry F, Oklahoma City, OK

    Additional resources to help you fix your Whirlpool dryer

    5 Most Common Dryer Problems and Solutions

    If your clothes come out of the dryer still wet, or your dryer just won’t run to begin with, one of these common dryer issues could be the culprit.

    How to Save Money by Using Your Clothes Dryer Efficiently

    Using your dryer efficiently can indeed help you save money on your utility bills. It will also help your dryer last longer — saving you money on dryer replacement costs over time.

    Innovations in Washers and Dryers

    Doing your laundry can be easier, faster and more efficient than ever before. Features like preset and programmable cycles, enhanced customization, nearly waterless washing (really?) and smart communication have made doing loads of laundry a snap.

    Additional possible Whirlpool dryer symptoms you may experience

    These dryer brands may also experience not drying clothes properly