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  1. Repair

Dryer not drying clothes properly

Common reasons your dryer not drying clothes properly

The most common reasons your dryer is not drying clothes properly are a defective electronic control board, worn drum bearing or an inoperative user interface control.

  • 37%

    37% of the time it's the
    Electronic Control Board

  • 24%

    24% of the time it's the
    Drum Bearing

  • 13%

    13% of the time it's the
    User Interface Control

  • 26%

    26% of the time it's the
    Something else

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    Common dryer repair parts you may need

    Replacing one of these dryer parts may fix your problem.

    Electronic Control Board Replacement

    If your dryer isn't drying clothes as expected, a faulty control board might be to blame. This board oversees a moisture sensor that gauges when clothes are dry. Should the dryer persist in running despite dry clothes or shut off prematurely with damp garments, it could indicate electronic issues within the circuit board. To address this, arrange for a Sears Home Services Technician to inspect the electronic control board in your home. If found defective, the technician will replace the control board.


    Drum Bearing Replacement

    If your dryer isn't drying clothes properly, a worn drum bearing could be the culprit. The friction resulting from this wear can lead the drive motor to overheat, triggering the overload protection that safeguards the motor. Once cooled, the overload resets and the motor resumes operation. However, intermittent motor functioning can hinder effective drying. Additionally, a worn drum bearing can impede the drum and blower wheel rotation, affecting the tumbling action necessary for thorough drying. If you notice your dryer no longer spinning smoothly, enlist the expertise of a Sears Home Services Technician to inspect the appliance. If identified as worn, the technician will replace the drum bearing.

    User Interface Control Replacement

    If your dryer fails to dry clothes adequately, a malfunctioning user interface control could be to blame. This component communicates cycle and option selections from the control panel to the electronic control board. When the user interface control malfunctions, it disrupts the accurate control of dryer functions by the electronic control board, affecting heating and cycle duration. Should you encounter drying issues with your dryer, arrange for repair service, and a Sears Home Services Technician will promptly address the problem during their visit to your home.

    What to expect when you experience a dryer not drying clothes properly issue

    How do I fix a dryer not drying clothes properly problem?

    Resolving most issues with clothes not drying properly typically requires replacing the electronic control board, drum bearing, or user interface control. Nonetheless, given the numerous potential causes, a comprehensive diagnosis is crucial for resolving the problem effectively. An accurate diagnosis is vital for determining the extent of the repair costs.

    Sears Home Services solutions for a dryer that is not drying clothes properly

    If your dryer isn't drying clothes properly, there could be various reasons behind it. To prevent unnecessary part replacements, we advise having a Sears Home Services professional conduct diagnostic tests to pinpoint the underlying issue. Our technicians possess expertise in diagnosing a wide range of dryer malfunctions.

    What you will see with a dryer not drying clothes properly diagnosis

    Identifying issues with modern appliances without adequate knowledge and training can be hard. If you don't employ correct diagnostic methods, trying to fix your dryer may just involve randomly replacing parts. Appliances, especially those made in the last decade, have become highly advanced, with many featuring electronic components that are tough to assess. Doing repairs yourself on the latest appliance models is getting harder.

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    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    A humidifier is a device designed to increase humidity levels in a single room or an entire building, improving air quality and comfort.

    A generator stator is the stationary part of a generator that, together with the moving rotor, plays a crucial role in electricity generation. It consists of coils where electric power is produced through electromagnetic induction.

    Common dryer symptoms to look out for

    These dryer brands may also experience not drying clothes properly