Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

919


Average Rating

4.6/5

Review
August 28, 2023
Overall rating

Expeditious and knowledgeable

Jason B,

Davidson, NC
A satisfied customer
August 28, 2023
Overall rating

Bobby and his assistant were prompt and polite. They went about their work after inquiring about the problem with the air conditioner. Very helpful and gave me good advice. I felt he was honest and had my best interests at heart. A pleasure doing business with Sears and Bobby. With my other hvac company I never knew if they were being honest about my unit and what it needed, or if they knew what they were talking about even. Thank you Sears. When I need a new unit I will call on you.

Ronnie E and Sherri S,

Nicholasville
Audrey was Knowledgeable and Efficient
August 26, 2023
Overall rating

Audrey called to let me know she would be here in about 30 minutes. She arrived, and checked the AC system. She found and repaired a leak, and hopefully we are good to go!

Lisa F,

Tavares, FL
True Professional
August 25, 2023
Overall rating

Paula and her Tech took care of business with empathy towards customer service. True professionals!!! Thanks!!!

Willie M,

San Antonio, TX
Great technician
August 25, 2023
Overall rating

Wade was very professional and kind. Thank you very much Wade!

Carol F,

Alvin, TX
Good job
August 25, 2023
Overall rating

I believe Ronald make a good assessment of the situation. He was courteous and informative.

Glen L,

Sumter, SC
Fixed my AC
August 25, 2023
Overall rating

Prompt and professional. He was able to fix my AC right away.

Celina F,

Canyon Cntry, CA
A/C Service Repairman
August 25, 2023
Overall rating

Abimael was very polite and professional plus showed me what my problem was and fixed it quickly. Thanks!!

Robert B,

Lakeland, FL
Super tech
August 25, 2023
Overall rating

Paula showed up on time and was so professional and knowledgable. She explained the situation in simple terms and then corrected the problem. No surprises or extra charges just outstanding service. I will ask Sears to send her in the future!

Ross R,

Canyon Lake, TX
Great customer service
August 25, 2023
Overall rating

John is rated a ten. He called in advance to give an arrival time. He was very professional and courteous. He's very knowledgeable. Although he's an expert in his field, he spoke in language that was clear and simple for me to understand. He was very respectful of my time. He went above and beyond. Please John back for all of my future appointments!

Linda F,

Owings Mills, MD