Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

913

Average Rating

4.6/5

A/C repair
August 14, 2023
Overall rating

Michael was very professional. Was quick to diagnose the problem and explained each step clearly. Very pleased

Joseph J,

Magnolia, DE
Assessment
August 14, 2023
Overall rating

He was very professional and knowledgeable Answered all questions and showed great compassion for my situation

Fisher R,

New Bern, NC
AC repair
August 14, 2023
Overall rating

Richard was thorough and explained all the issues that were contributing to the problem

Amy L,

Ponte Vedra, FL
Ryan's annual service of our four AC's
August 14, 2023
Overall rating

He was knowledgeable, courteous and effective. He is an asset to Sears Home Services

Alberto H,

Odessa, FL
Air conditioner
August 14, 2023
Overall rating

I was very dissatisfied with the tech. He made me feel like I didn't have any sence so please do not send them back.

Patricia C,

Powder Spgs, GA
Great professionalism
August 14, 2023
Overall rating

My technician was very proper and explained what he was going to do. He was able to diagnose my problem and fix it right away. I'm very happy with the results.

Emille M,

Sykesville, MD
Emmanuel Was GREAT! Sears Home Service WAS HORRIBLE!!!
August 12, 2023
Overall rating

No issues with the tech...he was GREAT!!!!! It's Sears that's HORRIBLE!!! Second visit should have been a recall, as the motor installed during the first visit started failing within 30 minutes of replacement. Sears got the recall order as a new order and I had to pay for diagnostics and parts for something that they cover under their 90 day workmanship guarantee. Trying to speak to a person, 4 tries, all unhelpful. All with significant hold time and assuring me I would not have to pay, but could not modify tech's computer. I paid, will try to have Sears credit the Aug 12 charge, but will not get stuck in a hold auto attendant maze and will then deny the charge. Aug 4 000743542805986 Aug 12 000743542807884

Mikey,

Fort Myers, FL
Awesome
August 12, 2023
Overall rating

Knowledgeable friendly and efficient came on time and checked everything. 5 stars for sure

Mauro G,

Kissimmee, FL
Very knowledgeable
August 12, 2023
Overall rating

Excellent service from start to finish & very professional

Scott Buzzell,

Greenville, NC
AC repair
August 12, 2023
Overall rating

Tech John was professional and courteous. Called prior to arrival and arrived on time. Completed repairs quickly.

Deborah B,

Halethorpe, MD