Trane Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Experience
Very pleased with the service provided. Received numerous updates and confirmations about the appointment. Our tech knew exactly what the problem was, got the part from the truck, and in a few minutes the ac was fixed. He was extremely professional, courteous and personable.
Aaron E, Blowing Rock, NC
Great service
Great service. Professional, courteous, and efficient. Completed the service without a problem.
Marie D, Sun City, AZ
Great service
It took the company 2 weeks to get to me, but this is Texas and I understand. However, when the technician came it was an instant relief. Sambas knew his stuff and has my ac running in less than 10 mins.
Gregory T, San Antonio, TX
Erik was definitely E3!
I had a great experience with Erik today and his review of my AC units at my home. He showed up early (which was great), and was extremely efficient, effective,, and expedient ("E3") in performing his work! Thank you very much.
Christopher J, Glendale, AZ
Excellence!
Jamie showed up as expected to figure out what was happening with our A/C. Before he started to work, he explained the fee as well as an additional fee (very reasonable under $80) if it turned out to be regular maintenance. After paying the initial service call fee, he started working on our issue. After taking care of our issue, (it turned out to be an issue of maintenance which isn't covered), he collected the remaining repair fee. He explained what he did and how to keep the issue from happening again. Jamie was very professional and very knowledgeable. He is an asset to Sears! Thank you for taking care of our repairs.
Dianne, Montgomery, TX
Great experience
Cesar was Very knowledgeable and helpful and did a great job
Anamika M, Germantown, MD
Service Technician
Pleased with service provided. Very nice and efficient. Came on scheduled time.
Sherry H, Redford, MI
Excellent
very professional and to the point. Job well done. I would recommend Willie R to all.
Chandra M, Graham, NC
Barry is the Best
If you need quality service with your A/C or Heating Units, Barry is your guy. He will research, recommend and fix all issues timely. I am thankful for his experience and support.
Kay B, Hillsborough, NC
Amazing Technician
I am always thankful when Barry comes to fix my AC or Heating units. He is very thorough, efficient and sharp. I am so thankful for his experience as my units keep acting up. Thankful for Barry.
Kay B, Hillsborough, NC
