Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
913
Average Rating
4.6/5
Great!
Jairus was very kind and understanding. He explained everything about what was happening and what to expect. His customer service was excellent. Overall I score him a 10.
Tamika E,
West Helena, ARDisappointed with Sears
Bobby is great my problem is with the company. Not being able to talk to a real person is ridiculous. Leaving 7-10 emails and texts for the appointment is ridiculous! Very disappointed in Sears.
Albert J,
Danville, KYSEARS
SEVERINO WAS GREAT. HE HAD BEEN TO MY HOUSE IN THE FALL. AS FOR SEARS, I HAVE HAD A MASTER SERVICE AGREEMENT FOR OVER 30 YEARS WITH THEM...THEIR COMPANY NOW SUCKS. THERE IS NO WAY TO SPEAK TO A HUMAN ONLY THEIR AI WHICH IS USELESS. IF I DID NOT HAVE A CONTRACT WITH THEM I WOULD NOT USE THEM.
Gail S,
Silver Spring, MDRATING FOR STEVEN T
It's my personal pleasure to provide you with a grade of "OUTSTANDING " for Steven T. He was fantastic and great to discuss what he was doing and why. He gave me helpful hints to maintain operation of our units (A/C) and very easy to talk to. He deserves recognition and a bonus when possible. He is an example to follow and if I need assistance in the future don't hesitate to send Steven T. Please stop by and pass on my appreciation for his service and outstanding work. You need more professional people like Steven!!!!
Linda H,
Kearneysville, WVGood Service
Nice guy and good service tech. Was able to identify the issue quickly and get it resolved.
Daniel P,
Sanford, NCGreat Job
Audrey did a phenomenal job fixing my AC. Very responsive and did a great job
Tony S,
Lake Mary, FLGreat Service!
Manuel, the service technician Sears sent to repair our central air unit was awesome. Friendly, professional and well informed, he took the time to thoroughly explain our options. A+
Wesley M,
Forest Park, ILHe was great.
He was a great tech and very thorough. Thank you!!!
Rebecca L,
Boca Raton, FLA/C Repair
Albert was on time, professional, careful and courteous. Thank you Albert
Anne B,
Fort Pierce, FLMrs Myers
Very polite and professional don't know what else to say
Diane M,
Eight Mile, AL