Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great Service
June 26, 2026
Overall rating

Robert kept me informed while he determined what parts are required. Determined that some parts are not available.

Michael A,

Jasper, TX
Superior service
June 26, 2026
Overall rating

Had the right tools to remove a bed sheet stuck in the drum. Also took the time to explain the warranty service to me. Unfortunately my washer/dryer is over 10 years old and the warranty is no longer applicable to these machines.

Candido J,

San Juan, PR
Repair wahs machine
June 26, 2026
Overall rating

Jose is good service ( en the communication from your office is bad they're promes at service at one time and camin 2 days later

Adrian J,

La Puente, CA
Excellent in the end
June 26, 2026
Overall rating

Manuel showed up today as scheduled after a reschedule due to showing up earlier than the time frame given to me, but he said he sent me a message, but I did not get it. That is possible given the clunky way your communication system works. In any case he evidently found the problem and used an ordered part and had another part on his truck that needed to be replaced. So everything works now.

Kenna T,

Maitland, FL
Great job!
June 26, 2026
Overall rating

Rubin was very helpful and answered all the questions I had. Thank you again for doing such a great job and figuring out the issue with my washer.

Matthew H,

South Milwaukee, WI
Scott review
June 26, 2026
Overall rating

Very personable and knowledgeable it was a pleasure having him work on our maytag dryer

Katherine L,

Newtown, CT
Professional service tech
June 26, 2026
Overall rating

Stewart was very kind in calling to let me upon his arrival for service. He was very detailed in assessing & examine the issue I had with my dryer. Great service!

Tom S,

Whitesboro, TX
Highly satisfying
June 26, 2026
Overall rating

Great communication from start to finish with him. He found the problem very quickly handled it very professional highly recommend.

Jessica J,

Trinity, TX
Blake
June 26, 2026
Overall rating

Blake was extremely courteous and very efficient in his work. He worked quickly to fix our washing machine.

Lisa C,

Perryville, MO
Pleased but . . .
June 26, 2026
Overall rating

I am very pleased with service I received on my washer. I have one observation to share though . . . I was asked for my signature a couple times. It was not explained to me what I was signing. I see now that I signed that I was acknowledging the stains were on the rug . . . Fine! Acknowledging that the machine would need to be moved! Fine! That space is tight with laundry machines. Fine! I know all this. No problem! BUT I was NOT told that was what I was signing. I assumed I was acknowledging that the work was done -- to my satisfaction, etc.

Gloria W,

Beaverton, OR