Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Wonderful customer service
Artez was wonderful, very clear with his explanations. Thorough and advised on what I could do in the future should I need his services again.
Rachel T,
Saint Petersburg, FLDryer Repair
Will was very professional, competent & timely in replacing the heating element.
Candace C,
Gaylord, MISurvey
Technician Ian k was very, very, very, professional in every way > showed me the piece of plastic that had broken off that cause the problem we were experiencing. Educated me concerning "Dryer Duct Cleaning " He noticed dryer top got hot and usually this is caused when Dryer Duct is in need of cleaning also notice of extra minutes needing to be added on after a typical cycle wherein clothing should have dried. I am now, an Educated Consumer. Keep Ian happy; he is a: "TOP TECHNICIAN FOR SEARS".
George C,
Stone Mountain, GADryer service
Paul did an excellent job. He had the part with the info I provide. Paul was courteous and knowledgeable.
Stanley W,
Humble, TXHorace was wonderful
But for two days we were told that he was on his way and the time of arrival kept being pushed back. We waited for two full business days for the service to take place.
Valerie T,
Chicago, ILAn experienced and personable technician
John performed a diagnostic on my dryer that was rattling. He was thorough and kept me informed on what he was finding. He performed a fix but was not satisfied and continued the diagnosis, ultimately finding the cause in the Blower Motor and fan mounting unit. When I declined the repair due to the cost being g above the cost of a new unit (understandable due to the age of the Dryer) , John provided recommendations on makes and models that would fit my needs and also gave me areas to watch and clean in the exhaust vent to keep the new dryer healthy. I will return to Sears for my repair needs thanks to John.
John G,
Aberdeen Proving Ground, MDGreat service! Problem solved!
Well done! Thank you for the quick response. Our washer is working again. Thank you!
Coleen G,
Idaho Falls, IDAmazing!
Excellent in every way: on time, knowledgeable and pleasant. Will call Sears again.
Lynn R,
Phoenix, MDGood job
Sears technician was professional and thorough. He came on the day expected.
Essie C,
Meridian, MSFriendly
Very friendly and quick with the repair. Due clean up afterwards and did not left a mess behind.
Ivy D,
Liberty, TX