Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

15.5K


Average Rating

4.7/5

Urrea
June 05, 2025
Overall rating

Mr Ward was the technician assigned to investigate/repair my electric clothes dryer. The issue was that the dryer was not emitting enough hot air to dry my laundry. He conducted a diagnosis and was able to get the dryer to perform satisfactory. Mr Ward was very efficient, knowledgeable and easy to communicate with. He is a credit to your company.

Marissa U,

Fresno, CA
Dryer repair
June 05, 2025
Overall rating

He was friendly and explained the charges, along with offering a plan to cover our appliances

Patricia M,

Peoria, IL
Service was good, Outcome was disappointing ...
June 05, 2025
Overall rating

Byron was very nice explaining that my 5 year old Washing machine could not be fix due to lack of available parts .

Brian W,

Gonzales, LA
Very helpful!
June 05, 2025
Overall rating

Tim has helped us with a few appliances over the years. Always gets fixed in a timely fashion.

Chris F,

Brunswick, ME
Very professional and experienced technician
June 05, 2025
Overall rating

Although the price to repair was higher than replacement the service was top notch.

Melissa H,

Greenville, NC
Karl was great
June 05, 2025
Overall rating

Karl was great, personable, considerate. He diagnosed the issue and provided a solution and cost. Unfortunately I did not get the service done as it was cheaper to get a new washer than fix this one. Prices were outrageous, which is no fault of Karl.

Evan O,

Monroe, OH
Thank you Tyrone!
June 05, 2025
Overall rating

Great service provided by Technician Tyrone. Dryer sounds normal again!

Katharine A,

Severna Park, MD
Excellent Quick Service
June 05, 2025
Overall rating

Able to schedule online quickly and resolve issues with 24 hours!

Caroline W,

Charlotte, NC
Refrigerator died
June 04, 2025
Overall rating

Gary came out and fixed it right away. Great guy . Lucky if you get him.

Bruce E,

Keaau, HI
Great Service
June 04, 2025
Overall rating

Michael provide a diagnosis of our appliances & gave the cost of parts & labor which allows us to make an informed decision. I would recommend him to my family & friends.

Autumn W,

Sparta, WI