Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Dryer Repair
June 29, 2026
Overall rating

Will was very professional, competent & timely in replacing the heating element.

Candace C,

Gaylord, MI
Tech was very good
June 27, 2026
Overall rating

Fidel was great but the AI phone experience was HORRIBLE. They changed my appointment several times, telling me it was because the parts hadn't arrived yet, but the parts had been delivered to my house directly and AI didn't comprehend that. A VERY frustrating experience. At least the tech Fidel was good though...once he was finally scheduled.

Diana R,

Seaside, CA
Great Service!
June 27, 2026
Overall rating

Josh was professional and courteous throughout the service call. Best service experience I have ever had with an appliance repair person.

Kim D,

Terra Alta, WV
FINALLY fixed
June 27, 2026
Overall rating

After much trouble with Sears and all that this implies and 3 technicians, Paul being the 3rd and lead man, my dryer is finally back and operating due to Paul's expertise! I really appreciate his knowledge and work!👌

Jennifer B,

Katy, TX
Excellent
June 26, 2026
Overall rating

Dennis is great. Polite, friendly and professional. Overall a great experience.

Carlos D,

Rio Rico, AZ
Technician
June 26, 2026
Overall rating

Jessie was excellent. He was friendly, courteous, efficient, and knowledgeable

Eduardo H,

Palmhurst, TX
Deborah Burt
June 26, 2026
Overall rating

Excellent work nice person also. Great timing not to long .

Burt D,

Whitman, MA
Technician?
June 26, 2026
Overall rating

Nedzad was friendly and seemed knowledgeable. He arrived in a timely fashion

Antonio M,

Saint Petersburg, FL
Icenaker
June 26, 2026
Overall rating

Prompt, courteous, friendly. He got the job done very quickly

Kennethpatr C,

Santa Maria, CA
Oven issue
June 26, 2026
Overall rating

Robert was very thorough and seemed very knowledgeable about the diagnostic of my oven. No complaints what so ever.

Charles W,

Jasper, TX