Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Sears home services rate my technician
June 03, 2026
Overall rating

Everyone of the technicians were great however the Internet part of your system I assume it's the Ro-Bot doesn't recognize my phone number and it was very stressful and frustrating for me to try and get things done. I don't know if you're aware but I couldn't get past the very first page to cancel or approve my services. Thank you Mary Mutzner

Mary M,

Sonora, CA
Squeaky washer
June 03, 2026
Overall rating

He was nice. Very patient. Machine wouldnt squeak and he waited till it finally did

Eric O,

Columbiana, OH
Super service
June 03, 2026
Overall rating

James is very competent and knowledgeable. Fixed my frig and now it works great! Very friendly customer service with a great sense of humor.

Deanne C,

Crossville, TN
Refrigerator repair
June 03, 2026
Overall rating

Wilner did a great job in repairing the refrigerator. He explained everything he was doing.

Patricia L,

Royal Palm Beach, FL
Outstanding Service
June 03, 2026
Overall rating

We had a problem with our Samsung dryer. Thomas came out and quickly diagnosed and fixed the problem. He is very knowledgeable and gave us some great suggestions to keep our dryer running smoothly.

Denise A,

Yorkville, IL
Fantastic Technician
June 03, 2026
Overall rating

Technician, Kevin, was very knowledgeable and courteous. Fixed both problems and flushed system. He confirmed all working before he left. Kevin cleaned up all the areas he worked in. Fantastic technician.

Vicki S,

Corinth, TX
Tyler was great!
June 03, 2026
Overall rating

Tyler was great! He was very friendly, very knowledgeable, and was able to tell me quite a few ways to be able to help keep my machine running smoothly in the future.

David H,

Springport, MI
Good job and detailed
June 03, 2026
Overall rating

The technician was professional and detailed in the job made, satisfied and glad you sent him. Recommend for the job.

Vinicia P,

Rex, GA
Did the best he could with no parts.
June 02, 2026
Overall rating

They started to take it apart and found water valves that don't work. The inner drum had bolts broken off inside. They tried to order parts and they weren't longer available.

John V,

El Paso, TX
Dryer repair
June 02, 2026
Overall rating

Fit us into schedule early. Pleasant to deal with. Tech was very knowledgeable.

Jennifer P,

Folsom, CA