Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.5K
Average Rating
4.7/5
Refrigerator repair.
Repair was competed promptly, and professionally. Refrigerator is working like brand new.
Shawn R,
Fayetteville, NYExcellent
He was very professional and very respectful. He resolved the problem with my dryer
Alice R,
Meriden, CTA great technician
Kevin went above his technician duties to fix not just the fridge, but also a misunderstanding of double tickets with sears. He was a professional and fixed the fridge fast and efficiently
Maggie D,
Henrico, VAChris H
Chris is great, Your AI needs help, also too many notifications.
Rick S,
Willard, OHAwesome Servcie
Nedad was awesome! Great communication and follow through. He even had a flat tire and still showed up. Great work ethic.
Roland M,
Sarasota, FLProfessional
Very Respectful & Knowledgeable of the situation. He was On Time fixed the problem and Cleaned up after himself. Great Experience.
Andre F,
Braidwood, ILThe best
Thanks service was great. Very professional and caring. Thanks again.
Jason P,
Cedar Rapids, IAGoodn service call
He arrived when expected, performed the service we required and gave us operational tips. It was a good maintenance visit
Danita G,
Fort Worth, TXRepair job on refrigerator freezer
Worked fast, explained himself and was easy to understand. I don't know why you can't do it.
Carrie M,
Madisonville, KYCustomer service
I had no problem with the guy that came out to service my washer today! However I do have a huge compliant concerning the proper way to file a claim. The automated system is not the best and there is no way to speak to a live customer service representative, which can be very frustrating. Even my copy of the coverage that lists the appliances has a number at the bottom that is not beneficial to the customers. Something needs to be done to make this a little more convenient and easier for the customers
Charlina A,
Bolingbrook, IL