Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Fast friendly service
April 22, 2026
Overall rating

Technicians knew what they were doing. Had the parts and finished the job quickly. I would call them again.

Victor N,

Santa Fe, NM
Great Experience
April 22, 2026
Overall rating

Marcus was wonderful. He was very professional, knowledgeable and patient. Labor was extremely quick. The longest wait was receiving all the parts. But he kept me informed during each appointment. My overall experience was great.

Danielle M,

Florence, SC
Need refund
April 22, 2026
Overall rating

Adam worked hard to resolve our issues. Turns out it was the mother board which they don't make any more. I would like a refund of the service paid because the problem was not resolved. So please refund the amount paid less the service call fee.

Erling G,

Quincy, WA
Very informative
April 22, 2026
Overall rating

He was very helpful with information on Maintenance. Thank you Candi Wilkinson

Candi W,

The Villages, FL
Washer repair
April 22, 2026
Overall rating

He started from beginning replaced parts Ran the washer with a load watched for leaks Showed me what he had to order Very good service

Christina N,

Mcminnville, TN
Fridge fixed
April 22, 2026
Overall rating

It only took 3 weeks but the fridge is working. Justin is the best. Ask for him if you can. Thanks Sears.

William W,

Butler, TN
5 Star
April 22, 2026
Overall rating

Anthony did a GREAT job!! I would recommend him to anyone who needs appliance repairs.

Will F,

Columbus, MS
Excellent Service
April 22, 2026
Overall rating

Very pleasant and professional technician. I was charged an extra $100 for additional service where the dishwasher was not fixed because of an additional part needed that didn't have anything to do with the technician. I would like that refunded.

Becky J,

Archdale, NC
Outstanding!
April 22, 2026
Overall rating

Henry went above and beyond to ensure I was completely satisfied. He was polite, courteous, and took the time to address everything thoroughly. Great experience overall.

Maureen V,

Pensacola, FL
Refrigerator, ice maker repair.
April 21, 2026
Overall rating

Casey was friendly, informative and did a nice job. Thanks

William B,

Columbia, SC