Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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41–50 of 132500 Reviews
  1. Problem solved.

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    They fixed the problem at a reasonable rate.
    EL PASO, TX
    January 22, 2021
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  2. Great Service

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    Satisfied Customer
    WAHIAWA, HI
    January 22, 2021
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    Hi Gregorio, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on January 22, 2021
  3. Great Service

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    Satisfied customer
    WAHIAWA, HI
    January 22, 2021
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    Hi Gregorio, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on January 22, 2021
  4. No show

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    January 19th you said someone came to my house that was a lie nobody came I had an appointment jan 14th still dosen't work been dealing with this issue since AUGUST 2020
    LITTLEROCK, CA
    January 22, 2021
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    Hi Shaun, We see that Service for your Refrigerator was already completed on 01/19/2021.we would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
    CS Offline on January 22, 2021
  5. good service slow getting fixed

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    it took over 4 months to get it fixed the tec was great he put up with my frustration
    DELAWARE, OH
    January 22, 2021
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  6. Grateful

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    I am grateful my dryer is fixed.
    HILO, HI
    January 22, 2021
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    Hi Aloha, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on January 22, 2021
  7. Fixed one item but now another is not good

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    Our refrigerator had a bad ice maker causing water to leak out all over the floor. In order to stop the water we had to unplug the refrigerator for almost 2 weeks until someone could come out and repair it. The technician was efficient and corrected the issue and we filed a food loss claim but now we have a problem with how the drawer opens. The time frame and the additional issue with the drawer is why the rating is not the best. Not the technicians fault for the time frame but he could have corrected the drawer issue before he left.
    JACKSONVILLE, FL
    January 22, 2021
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    Hi Gregory, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
    CS Offline on January 22, 2021
  8. Great services

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    Im verry happy with my services
    ISABELA, PR
    January 22, 2021
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  9. Great seevices

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    I m so happy wirh my services
    ISABELA, PR
    January 22, 2021
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  10. Very friendly and informative

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    Done in fast efficient time
    PAHRUMP, NV
    January 22, 2021
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    Hi Terry, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on January 22, 2021