Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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21–30 of 135932 Reviews
  1. Terrible Experience

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    For starters my “in warranty” repair cost 700 dollars , not sure how that math works Secondly I was blown off 2x and had to call that ridiculous call center too many times to even track I actually tried to have a different company perform the install but Sears had their hooks in the compressor with some “software” update The best part is they kept trying to sell me new services …really ??? What part of terrible did they not understand
    LAKESIDE, CA
    September 20, 2021
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  2. Great Service!

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    Conducted very professional service!
    LAKE ELSINORE, CA
    September 20, 2021
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  3. Great and competent service.

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    The technician was great
    SAN RAFAEL, CA
    September 20, 2021
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  4. Replaced compressor

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    The technician new just what the problem was. I called several other services but no one wouldn’t come out for a sealed unit. Thank god A&E did and the repair price was very reasonable. I would call again if I needed anything else
    MERRITT IS, FL
    September 20, 2021
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  5. Did not have service on the date in this email!

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    My experience with Sears has been going on since Feb. 2021. FINALLY a possible resolution mid September! Part on backorder and most likely will never show up! The replacement is same refrigerator, makes me feel confident...not!!
    SANTA MARIA, CA
    September 20, 2021
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  6. No conclusion! The technician could not resolve the noise problem!

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    No video!!!
    EL CERRITO, CA
    September 20, 2021
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  7. Great service!

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    I used them 2 days ago.
    PEMBROKE PNES, FL
    September 20, 2021
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  8. Useful tips

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    I look forward to my annual maintenance not only to get my refrigerator checked but for the education and advice the service tech provides. I bought this refrigerator based on the advice I got from this technician several years ago! Thanks
    CARMICHAEL, CA
    September 20, 2021
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  9. service

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    excellent service.
    ORINDA, CA
    September 20, 2021
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  10. Great service

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    My repair was very simple. A dial had broken & it needed to be replaced. Luckily the technician had the spare part in his van. I did not have to wait!!
    HONOLULU, HI
    September 20, 2021
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