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REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.3/5 (140,973 reviews)

Showing 140331 - 140340 of 140,974 reviews

September 15, 2015
Overall rating -

MIRIAM R

Disappointing
September 15, 2015
Overall rating -

I am very disappointed that I have been waiting since mid August for refrigerator repair. When repairman arrived Aug. 20, the power was off. He left me his # to call when it came on. It was back on in 1 hour. I called 4 times and no answer. Another appointment was made, he came 9/9. He said he didn't answer last time because he had to go home. I waited until 5 that day. This time he said the faucet was working and I needed another part. The faucet has not worked yet for me. He said I needed another part. When it came I should call and let them know and make another appt. Maybe we'll get the refrigerator fixed before 2016????

Nell, HOUSTON, TX

Never use these services
September 15, 2015
Overall rating -

The repair man arrived on time, attempted to fix what he belived was the compressor! After 24 hrs the refridge still was not working. After spending many minutes an speaking to several depts, i was told they could mot come out for another week an a few days! At this point it had been two weeks without a refridgator. Knowing even if i waited anther week for the repair man it would take another two weeks after to come back so waiting another three weeks to attempt to fix it was unacceptable! I got a full refund for money spent

BRIAN B, CHELMSFORD, MA

New machined went Bad. part took
September 15, 2015
Overall rating -

Technician - excellent. Problem: new machine, bad from the get go. Part took over two months to arrive. I had to initiate the call for the repair service to come back out once the part arrived. I spent more time coordinating a repair than I did on my car engine overhaul. My job is to pay for the product and warranty. Once I call in a problem which is covered under my warranty, I should not have to be involved in making phone calls to coordinate further repairs.

Waiting, LOS ANGELES, CA

Worse service I could imagine
September 15, 2015
Overall rating -

I'd like a chance to give zero stars. Very late -- two hours past service window. Required two appointments and not fixed!!

KARLA S, SEATTLE, WA

Didn't fix the problem
September 15, 2015
Overall rating -

Spent over $200 and didn't fix the problem. Had to order another replacement and wait 2 more weeks for service

SUE Y, SANTA PAULA, CA

slow responce
September 15, 2015
Overall rating -

too long of responce time to fix aircondictioner still waiting

TIMOTHY T, WESTLAKE, LA

poor service
September 14, 2015
Overall rating -

changed my relay of my ref after a week the ref is not working again

johngo1015, LA PUENTE, CA

Microwave
September 13, 2015
Overall rating -

The individual that came to check on the microwave was very rude. While he said he didn't do installations he tried to tell me that the way I wanted to microwave vented wasn't possible. I showed him the information from GE with the venting the way I wanted it and he was still insisting that it couldn't be done. He was extremely rude and let me know that it wasn't his job to contact the installation department. t

CORLISS E, FRANKLIN PARK, NJ

I DESERVE A REFUND
September 13, 2015
Overall rating -

I WAS CHARGED A FEE AND NO ACTUAL REPAIRS WAS MADE. I HAD INSURANCE ON MY KITCHEN APPLIANCES.

LEWIS S, LOS ANGELES, CA

Average Rating: 4.3/5 (140973 reviews)

Showing 140331 - 140340 of 140,974 reviews

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