Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Great service team.

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    We always get a great service person. Always very friendly and knowledgable. Most times funny too.
    BRIGHTON, CO
    September 24, 2015
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  2. Repair a dryer

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    I used the online service. Thought it was great until the tech called in sick and had to reschedule everything. That was a little confusing, but we worked it out. Still have NO RECEIPT because he said his computer wasn't printing, I would get one electronically, still waiting!
    HERSHEY, PA
    September 24, 2015
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  3. Good service once he got here

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    My appointment between 8-5. That is too long. I had to stay home all day. I couldnot use my phone in case he tried to call. He finally arrive at 5 PM.
    WEST MEMPHIS, AR
    September 24, 2015
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  4. No problems

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    Evaluated the problem and dealt with it appropriately
    CRYSTAL RIVER, FL
    September 24, 2015
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  5. Service was great - part, not so much

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    Our serviceman did a great job while he was here, but the part he used (refurbished) did not work. So, I call to get a new part and the soonest they can come back is a MONTH AWAY. Sears was supposed to call me back within 24 hours and 3 days later, they still have not called.
    CIBOLO, TX
    September 24, 2015
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  6. Excellent customer experience

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    The technician really knows his job, worked quickly and efficiently. He also provided insight as to the condition of my appliances and what I could do to help them last longer.
    MARIETTA, GA
    September 24, 2015
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  7. Mr. Vega

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    This time around, a knowledgeable tech did what he had to do and answered all my questions. He took the time to diagnose and advised us of what we needed to correct.
    LIVE OAK, CA
    September 24, 2015
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  8. So happy with service

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    My refrigerator works again. So happy that I didn't have to replace after only seven years. Relieved and happy !!
    TEANECK, NJ
    September 24, 2015
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  9. Overall rating

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    September 24, 2015
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  10. Overall rating

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    September 24, 2015
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