Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Knows his stuff
Good customer service and friendly with the customer works very well and keeps the work area clean
Jose C,
Hialeah, FLGood
Great experience very professional I will refer you to family
Carolyn M,
Center, TXFixed!
We're so grateful to Lew for diagnosing the electrical problem with our downdraft range, ordering the needed replacement parts, and making the repairs. He communicated well about every step, worked efficiently and our range is back to normal. I appreciate Lew always making sure that he updates us on his arrival times and even working after normal hours to help finish. He is the best repairman we've ever had.
Elizabeth B,
Baker City, ORExcellant
Robert was very nice and explained everything very clearly. Thank you so much
Veronica S,
West Haverstraw, NYGood customer service
Technician was timely, prepared. Explained repairs thoroughly. Good customer experience.
Pamela W,
Somerset, NJGood Job
Jeff was on time, knowledgeable, helpful and took care of the issue to our satisfaction. Thanks!
Burke S,
Richmond, CAHome owner
He was on time and very knowledgeable about his jobas well as i learned a thing or two about my stove
Valerie Y,
Springfield Gardens, NYSecond visit. Again extremely helpful!
Keith reconfirmed that you incorrectly sent microwave parts for a GE gas range problem. I never had a microwave issue. Great on site techsASAP! Keith and Timothy but because of too much A.I. and "virtual assistance" this customer says you have a far too challenging business issue. Better start doing better asap!
Elliot V,
Atlanta, GATech service
Travis was pleasant and efficient. The problem was with your AI appointment service. It took 8 different scheduled appointments to get this job done. AI kept arbitrarily changing out appointment day and time. Scheduled for May 11, changed to the 12. Tech came and ordered parts. Set appointment for the 15th. Parts came on 14th. AI changed appointment to the 21st because of parts delay?? Ok, we weren't leaving for vacation til 22nd. Then changed to 27th. AI then changed to June 4th, then to 6/2 then 6/3. Finally!!
Marietta O,
Tehachapi, CATechnician did his part. - no issues
The tech did his part, but I did not like having to schedule an entire day for a service window. I think a half day window would be better.
Tad S,
Findlay, OH