GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.4K
Average Rating
4.7/5
Burner turning itself off
It worked while he was here, but FAILED the next day, same problem….
Gary L,
Powderly, TXIce Maker Repair
He was very friendly and courteous and spoke clearly so it was easy for me to understand what he was explaining. While he did not replace the icemaker, he explained what I should do to avoid future problems. He was efficient and didn't take long to complete the repairs, however he did require use of some of my cleaning materials and rags. Not a big deal but noteworthy. I welcome him at any future repair needs.
Robert K,
Debary, FLReview of repair for GE Profile gas stove
Donald arrived when he said he would. He worked on it for some time. Ultimately said it would take an additional person to lift the top to get to two sensors. Said he can't get one sensor. So, I declined any further service or repair. Disappointing but not Donald's fault - GE provides a bad product - it is 11 years old!
David B,
Carmel, INGood Job
He called me around 11:30 and said he would be here in a half hour. He actually got here in less than a half hour, which was good. He replaced the fan in my fridge and everything went smoothly. Good job.
Robert B,
Briarcliff, NYGood service
He couldnt find a gas leak, which i smell, but was courteous.
Shirley S,
Decatur, ALNo communication
The repair people were very professional when they showed up. Although knowing when they were going to show up was slightly confusing since I signed up for text message updates and it said that they were supposed to be there in between 12:00 and 2:30 and yet it said they're expected arrival time was 12:30. Then they did not arrive until 2:30 so just was confusing. Also it would have been great to know what to expect from the appointment in the first place! I was never told that I would need to clean out the fridge completely and that I wouldn't have use of my fridge for several days after! So all of the food in my fridge and freezer had to be thrown away! And of course it was not told to me that I wouldn't be able to use my fridge for up to two days until they were leaving from the appointment!
Mandi B,
Stephens City, VAGood
Would have liked your service staff to have vehicle and or uniform to identify your company. He had me turn off electric to oven for 5 minutes to reset computer board. Since he left beep sound does not work and clock goes dark/blank. I need someone to please return for service. Thank you
Pam C,
Columbia, MDRefrigerator Repair
Very poor experience with the company and scheduling. Poor communication.
Kiernan A,
Vacaville, CAOven repair
He did ok job. It seem he was familiar with the oven. The front glass control panel is held on by a sticky tac. He used the tape I had holding it on. I got one error code of 0F7F already this is same problem that started the issue. Before
Jerry P,
Ardmore, OKRandall
He did a great job! Arrived when expected and solved the problem with my oven very quickly.
Robert Guida,
Ferriday, LA