Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Awesome
May 23, 2026
Overall rating

Curtious, professional and knowledgeable. Arrived on time, neat in appearance and very pleasant!

Raymond W,

Cary Nc 27511, NC
Outstanding service!
May 21, 2026
Overall rating

Great service and very helpful. Explained everything clearly with the freezer.

Lucy S,

Wichita, KS
Know-how
May 21, 2026
Overall rating

Arrived early. Explained problem. Rudy knew exactly how to fix it. Well done!

Janet R,

San Diego, CA
Yes, it's repaired
May 19, 2026
Overall rating

Brian came in and got right on the asking questions and repairing the problem. He was there when he said he would be and the repair was done in a timely fashion. And the repair cost, was so reasonable. I highly recommend Sears Home Services and especially Brian. Thanks!!!

Cheryl B,

Wichita Falls, TX
Rosario's maker
May 18, 2026
Overall rating

Mr. Efrain was cordial and was knowledgeable on his job. He was quick to repair the appliance.

Jose R,

Winter Haven, FL
Freezer repair
May 17, 2026
Overall rating

Lew was a little late but kept me informed on when he would arrive. Once here he got right to business and took care of the problem very quickly.

Charles W,

Nampa, ID
Sears technician
May 13, 2026
Overall rating

Norman is a very personable and well trained worker. Sears is lucky to have him. He does the job so efficiently and well.

Gladys K,

Honolulu, HI
Professional delivery
May 13, 2026
Overall rating

Hector and his partner showed care in how they delivered my freezer. They were careful not to hang it into anything so as not to damage the freezer or my property. They were pleasant to talk to and answered any questions I had.

Andy S,

Wayne, NJ
Wow
May 13, 2026
Overall rating

Repair guy was nice. But calling sears was a mistake on my part. Refrigerator part was under warranty but the price I was quoted for a compressor install not including compressor was 790.00 . I was thinking well 129.00 fee for service call can come off the bill but I was going to have to wait a week and half to get it fixed. And pay for the entire bill right then or no fee will come off the price so I just paid 129.00 and cut my loss with sears I felt the price was so high just for labor . I will never call sears for any repairs anymore it's not worth paying 129.00 to come out and tell me my refrigerator is broke and get quoted such a high price to fix it . I advise customers not to waist money on a service from sears . You're just paying sears employee wages to run around town and give out high prices so high that you can just buy a new appliance and be back in the refrigerator business in less than 2 days. That my opinion survey on sears. Repair.

Lamar F,

Chickamauga, GA
Happy with results
May 13, 2026
Overall rating

He arrived on time, and checked the freezer out. Professional and friendly. Will use Sears again when needed .

Tom W,

Argos, IN