Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.6k
Average Rating
4.9/5
Deanna M
Midland, MI, July 2024He was knowledgeable and very thorough. I would have appreciated being kept up to date regarding his arrival time -- arrival was 3 hours beyond what was originally stated.
Eileen W
San Ramon, CA, June 2024Sam is a very nice person. However he is not a refrigerator specialist. I have always had an issue with the ice maker which he is not qualified to fix and other Sears technicians have said it cannot be resolved. My other issue is a safety issue. The freezer handle comes off unexpectedly. Being up in years I am worried about losing my balance and falling backwards. It has been tightened many times but keeps reoccurring. So while Sam is a very nice guy, he arrived late and did not give me any advance notice and basically just cleaned the coils and tightened the freezer handle.
Kjpn M
Ballwin, MO, June 2024experience was good in terms of the technician and his work.
Alex V
Fresno, CA, June 2024Will inform on telling me the problem with the washer machine. Friendly and professional.
Sylvia E
Tucson, AZ, June 2024He was very professional good job he take his time to do his job for sure !!
Pam M
Colfax, CA, June 2024He came on time. He was friendly, efficient. Diagnosed problem quickly.
Julie Hartley
Wauchula, FL, June 2024Bradley was knowledgeable and professional. All questions were answered about care of appliances.
Brenda P
Liberty, TX, June 2024Mr. Samuel was on time, professional in his service. Due to the age of the refrigerator of 30 years, this Kenmore Is still working today; however, it can't be repaired due to age, leaking and not being made anymore.
Walterpearl P
Fremont, CA, June 2024Jeff was very professional, friendly, courteous an d knowledgeable. Was able to explain what the problem was and what we needed to do.
David C
Conroe, TX, May 2024On time. Explained my options. Had all needed parts with him. Personable and efficient.