Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.7k
Average Rating
4.9/5
Debra R
Norfolk, VA, September 2024Doug is very professional and knowledgeable of what service neede to be done to my riding lawnmower.
James R
Dallas, TX, September 2024The only thing that concerned me was that because the serial # could not be read the technician said that may would pose a problem when ordering parts. I thought there was permanent damage to the serial #. After he left I applied some elbow grease and the serial #is visibly perfect. I thought he should have known that. He made it sound as though the serial # had been scratched off permanently.
Joanne P
Flourtown, PA, September 2024Jules knew old GE washers and dryers. He didn't mind my watching him do I could learn about my machines. He did both machines at the same time so as to be efficient. He was careful handling the removed parts. He knew what he was doing. I recommend Jules, a very nice man.
Stephen M
Southborough, MA, September 2024This wasted 4 days of my time. Cancelations, notices of tech coming. Day after day. Impossible to get answers. Frustrating and a time suck from daily duties. Sears and A&E must do better. Once tech arrived job completed.
Mimi W
Kaneohe, HI, September 2024Donald was a very thorough technician. He was nice, friendly, and knowledgeable. Glad to have him come to help me. Thank you Donald, for your service.
Mary
Lexington, KY, September 2024He was very informative about each appliance. He was through in checking of the appliances.
Joseph H
Florissant, MO, September 2024Polite n tested machine look underneath
Tabiatha M
Southaven, MS, September 2024Benny was very thorough and professional! His services were exceptional and informative.
Michael G
Portland, OR, September 2024Eduardo did a nice efficient job with the maintenance of our refrigerator. The only possible complaint I have is that the estimated time of arrival was off by 1 1/2 hours and the web "track your technician" system was showing him being a lot farther away than he really was. I.E. it wasn't working at all.
Sandra B
Homestead, FL, September 2024Stefan service was required to fix the microwave in a timely manner and he was courteous.