Sears Windows Service Reviews
Showing most recent reviews from verified customers of Sears Home Services
The consultation went well. But they rescheduled the installation 3 times! Then they damaged and chipped the walls.
MYRTLE, A, Brooklyn, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 16, 2022
Team was very nice. They seem to have some difficulty with the instillation. I wondered if the windows were measured correctly
LAURA, H, Madison, GA
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on October 09, 2022
Installation was fine.one window was cracked and has not been replaced as of yet.
PAMELA, C, Fort Worth, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 04, 2022
Windows in back room are stationary. All were supposed to open! Have not heard back from you!!
RHODA, M, Pensacola, FL
Customer service response - Dear Rhoda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 28, 2022
Not complete yet
SYLVESTER, Y, Brookhaven, MS
Customer service response - Dear Sylvestter, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 28, 2022
5 month wait from order to install. Not happy with visual of installation and a few minor issues. Past experience was much better may not use again.
DANIELLE, M, Seattle, WA
Customer service response - Dear Danielle, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 21, 2022
Window replacement project for entire house. Took 15 months to complete.
ROBERT, M, Eatonville, WA
Customer service response - Dear Robert, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 14, 2022
Sales person excellent install excellent product excellent receive product terrible 8 months still haven't received patio door
JAMES, M, Oklahoma City, OK
Customer service response - Dear James, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 14, 2022
Communication was the largest issue we had with this process. The 2nd issues was lies.
NYSIKIA, J, Sanford, NC
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 07, 2022
The windows are not what I ordered. I will make do with them. Ordered in February and installed here on July 23rd to install them.
DAVID, D, CENTRALIA, WA
Customer service response - Dear David, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 07, 2022
