Roofing reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

Sort by:
1621–1630 of 1631 Reviews
  1. Overall rating

    see details
    Very professional. Attention to details by installation crew was very satisfying. Great team to do the job.
    Memphis, TN
    June 01, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future
    SHS Social on March 20, 2018
  2. Overall rating

    see details
    Overall, we are not pleased with our roofing project. When we had our estimate we were very impressed. The salesman was super nice and answered all of our questions. The only problem we had with this is that we had high standards since it was Sears. The drawback was not everything was true that he told us.
    Lorain, OH
    May 31, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to bring this to our attention Eric! We hate to see that you have had an experience like this and will be forwarding this information on to the proper channels for future improvements. We appreciate your business and look forward to assisting you
    SHS Social on March 09, 2018
  3. Overall rating

    see details
    The technicians was efficient with their work,one thing is left off on the poach the lining of the faceboard to complete
    Palm Bay, FL
    May 30, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018
  4. Overall rating

    see details
    First of all we were not satisfied with the project coordinator, we were not notified prior to the roofers showing up at our door. We actually were not ready for them to start the work. But because they came from so far away we told them to go ahead with the job. The crew was really nice group of guys and understanding. We tried to call the coordinator and no return call. We also have asked for a copy of the guarantee for the material, we were told it was a life time warranty and we would li
    Silverdale, WA
    May 30, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you.
    SHS Social on March 09, 2018
  5. Overall rating

    see details
    I do not know anything about roofs. Was not explained too me about unforeseen costs. Had I known this would be more then the estimated cost I would not have done it. Imagine coming home from the hospital after being there all week and having a voicemail stating that you owe 5000.00 more. There is also a matter of theft of materials that were not used but your workers took it with them, I`m sure I got billed for. Gonna pay for what I can but it will end up in chapter 7 when I file for social secu
    Moline, KS
    May 29, 2017
    Was this review helpful to you? Yes · 1 | No · 0
    Report abuse
    Hello Mark, Thank you for your insightful feedback. We are always looking to improve and will work on that for the future. We hope to work with you again to prove we are a five star service. Thank you for choosing Sears! ^CS
    SHS Social Care on March 09, 2018
  6. Overall rating

    see details
    The sales person JoJo is really pleasure to work with. The roofing project did take a bad turn as the roofer didn't look after the weather and didn't protect the roof. As a result the home got flooded when it rained at night.
    Stockton, CA
    May 29, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to let us know about your recent experience. We hate to see that this has happened and would love the opportunity to look into this for you to see how we can help out. If you would please check your email for further information we can get things moving along. We appreciate your business and look forward to assisting you
    SHS Social on March 09, 2018
  7. Overall rating

    see details
    My Sales person was wonderful and he came when it was convenient for me and my husband. Amy the coordinator was great prior to the project and scheduling everything. I was very upset the day of the install as it started raining in the middle of the project in which I was promised that the roof would be tarped and it would not be finished till the wood dried out. Before I knew it and against my request the men quickly began to install the sealer and roofing and did not allow the roof to dry ou
    Ledgewood, NJ
    May 29, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to bring this to our attention Christina! While we are thrilled that you had a wonderful experience with your sales person we apologize for any inconvenience we may have caused you in this process. We appreciate your business and hope to assist you in the future.
    SHS Social on March 09, 2018
  8. Overall rating

    see details
    Scheduling the roof project due to rain was understandable but it should not take 3 months from the date of the contract to start the job.
    Orange, CA
    May 28, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018
  9. Overall rating

    see details
    Met all expectations
    Staten Island, NY
    May 28, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018
  10. Overall rating

    see details
    Overall I would give Sears a 75% satisfaction rating.
    Manhattan, KS
    May 28, 2017
    Was this review helpful to you? Yes · 0 | No · 1
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018