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  1. Repair
  2. Samsung

Samsung microwave not turning on

Common reasons your Samsung microwave is not turning on

The most common reasons your Samsung microwave is not turning on are a bad thermostat, malfunctioning electronic control board or an inoperative power supply board.

  • 44%

    44% of the time it's the
    Thermostat

  • 24%

    24% of the time it's the
    Electronic Control Board

  • 11%

    11% of the time it's the
    Power Supply Board

  • 21%

    21% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung microwave

    Thermostat Replacement

    A bad thermostat in a microwave will cause a variety of issues, mainly with power to the components of the microwave. Microwaves have several internal thermostats that protect you from harm when components inside the microwave fail. Many microwaves have a magnetron thermostat that trips when it detects high current going to the magnetron or high temperature in that area of the microwave cavity. Another thermostat monitors the temperature of the cooking cavity and trips when high temperatures occur. If any of these thermostats trip, the microwave won’t start, lights and fans will be inoperative and the display will be blank. Because microwaves contain a high-voltage transformer and high-voltage capacitors that retain a lethal amount of electricity even with the microwave unplugged, a Sears Home Services professional should examine the microwave and perform the repair.


    Electronic Control Board Replacement

    If a microwave electronic control board is malfunctioning, it can lead to various failures in the microwave, including a lack of power or heating, or it could prevent the microwave from turning off. This is because the board serves as the brain of the microwave, controlling crucial components such as magnetron the heats food, cooling fans, lights, the turn-table motor, cooking times and power level settings and the display. If the electronic control board malfunctions, it can disrupt communication between many different components. A failing board may cause a chattering or clicking noise or emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.

    Power Supply Board Replacement

    If the power supply board is inoperative, the microwave will not power up. The microwave will not heat, the door may not latch properly, and the lights, fans and control panel won’t come on. This is because the power supply in a microwave connects the incoming power from your home’s electrical supply to the components inside the microwave. A defective power supply may also fail to protect the microwave from power surges, potentially causing damage to electronic components like the main control board. If your microwave is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.

    What to expect when you experience a Samsung microwave not turning on issue

    How is the not turning on problem fixed?

    Correcting most not turning on problems usually involves replacing the thermostat, electronic control board or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a microwave that is not turning on

    When the microwave is not turning on it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of microwave failures.

    What to look out for with a microwave not turning on diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your microwave problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Michael C offered an excellent service

    5 stars!!! Michael was quick and knowledgeable! Very accommodating and professional


    Andreina G, Naples, FL

    microwave

    Mark really went over the microwave trying to fix it, this was his second time here for the same problem. August till ? till we get it replaced. we appreciate him for his knowledge of his job. thank you Mark


    H M, Cadiz, OH

    Customer

    Mr. David is very polite and intelligent gentlemen. He came to replace a part on my microwave and he checked the microwave to make sure it was working properly. Mr. David gave me a courtesy call that he will be arriving in 15mins. He arrived on time for the appointment and took care of his job duties. Thanks Mr. David for all the hard work you do at Sears. Keep up all the good work.


    Pamela W, Baltimore, MD

    Additional resources to help you fix your Samsung microwave

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    Additional possible Samsung microwave symptoms you may experience