
Discover the reasons why your dryer is not drying and get expert troubleshooting tips to fix common drying problems.
The most common reasons your Maytag dryer drum is not turning are a broken belt idler, a worn drum belt, or a failed motor.
32% of the time it's the Belt Idler
23% of the time it's the Drum Belt
9% of the time it's the Motor
36% of the time it's the Something else
We can help! Our service technicians have repaired over 5,000 Maytag dryers. We can fix yours no matter where you bought it.
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A dryer that won't turn or tumble could have a worn or broken belt idler assembly. The idler keeps tension on the drive belt to spin the dryer drum. Many idler assemblies have a pulley wheel that spins and helps tension the drive belt. When the wheel or the pulley wears out, the idler is no longer able to hold tension on the belt and the drum won't spin. If your dryer drum won't turn, have a Sears Home Services Repair Technician visit your home and fix the problem.
When your dryer is not turning, a worn or broken drum belt could be causing the problem. The drum belt wraps around the dryer drum and connects to the drive motor pulley. The drive motor rotates the belt to spin the drum. Over time, the drum belt becomes worn and can break, so the drum won't rotate. Have a Sears Home Services Technician check your dryer and replace the drum belt if it's worn or broken.
If your dryer is not tumbling or spinning, a failed motor could be the cause. The drive motor spins the pulley that drives the drum belt. If the drive motor fails, the belt is unable to rotate the drum. The dryer also may not start if the drive motor fails. If you suspect your dryer drive motor is bad, a Sears Home Services technician should check the motor and replace it if needed.

A broken or disconnect drive belt is the leading cause of a Maytag dryer not spinning.
If your Maytag dryer has a broken belt switch, the motor won’t run when the belt is disconnected from the drum or broken because that switch prevents the motor from getting electrical current.
When your Maytag model doesn’t have a broken belt switch, the motor will run but the drum won’t turn.
Checking the dryer drive belt in many Maytag dryers is fairly simple:
Check to see if the belt is intact and fits tightly across the top of the dryer drum. If it does, then a different problem is likely preventing your Maytag dryer from spinning.
If the belt is broken, replace it or have a service technician replace it.
If you have a Maytag dryer with the lint screen housing on the top panel, you’ll need to follow the steps in this safe DIY video to access, check and replace the dryer drive belt:
If you’re not completely confident that you can complete this repair on your own, schedule dryer repair service and we’ll send a Sears Home Services technician to your home to fix your Maytag dryer.

When the drive motor buzzes and clicks off when trying to start, internal wiring or components in the motor could be bad. Replacing the drive motor in this situation will often cure the spinning failure in your Maytag dryer.
Here’s a DIY video that shows how to replace the drive motor in one of the most common types of Maytag dryers:
Replacing the drive motor in a Maytag dryer is a fairly advanced repair. If you’re not certain that you can safely replace the drive motor on your own, schedule repair service to have a service technician replace the motor.
If the above tips don’t help you find the cause of your dryer not spinning, a bad door switch, failed push-to-start switch, wiring failure or control system problem can also prevent your Maytag dryer from spinning.
This safe DIY troubleshooting video walks you through how to diagnose a common Maytag electric dryer that won’t start:
This video provides the same information for a Maytag gas dryer:
When you’re unable to find the cause of your Maytag dryer not spinning, reach out to Sears Home Services and we’ll visit your home and repair the problem for you.
Correcting most dryer drum not turning issues involves replacing the icemaker assembly, water valve, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When a dryer drum is not turning, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When a Maytag dryer drum won't rotate, seized bearings or a broken belt might be at fault. Damp laundry lingers, risking musty smells. Rather than letting clothes spoil, book a clothes dryer repair near me. Efficient mechanical corrections restore drum movement for quicker, fresher loads.
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Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.
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Dryer service
He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.
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Discover the reasons why your dryer is not drying and get expert troubleshooting tips to fix common drying problems.

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A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.
A dryer filter, commonly known as a lint filter, is a component of a clothes dryer that captures lint and other debris from clothes during the drying process, preventing them from clogging the dryer vent.
A dryer pedestal is a platform that elevates a dryer off the ground, making it easier to load and unload laundry while also providing additional storage space in some models.
A dryer rack is an accessory for clothes dryers that provides a stationary platform to dry items without tumbling, ideal for delicate or bulky items, or shoes that might be damaged by the usual drying cycle.