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  1. Repair
  2. Maytag
  3. Maytag Dryer

Maytag Dryer drum not turning

Common reasons your Maytag Dryer drum not turning

The most common reasons your Maytag dryer drum is not turning are a broken belt idler, a worn drum belt, or a failed motor.

  • 32%

    32% of the time it's the
    Belt Idler

  • 23%

    23% of the time it's the
    Drum Belt

  • 9%

    9% of the time it's the
    Motor

  • 36%

    36% of the time it's the
    Something else

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    Most common repairs needed to fix a Maytag dryer

    Belt Idler Replacement

    A dryer that won't turn or tumble could have a worn or broken belt idler assembly. The idler keeps tension on the drive belt to spin the dryer drum. Many idler assemblies have a pulley wheel that spins and helps tension the drive belt. When the wheel or the pulley wears out, the idler is no longer able to hold tension on the belt and the drum won't spin. If your dryer drum won't turn, have a Sears Home Services Repair Technician visit your home and fix the problem.


    How to replace a dryer idler pulley

    Drum Belt Replacement

    When your dryer is not turning, a worn or broken drum belt could be causing the problem. The drum belt wraps around the dryer drum and connects to the drive motor pulley. The drive motor rotates the belt to spin the drum. Over time, the drum belt becomes worn and can break, so the drum won't rotate. Have a Sears Home Services Technician check your dryer and replace the drum belt if it's worn or broken.

    Motor Replacement

    If your dryer is not tumbling or spinning, a failed motor could be the cause. The drive motor spins the pulley that drives the drum belt. If the drive motor fails, the belt is unable to rotate the drum. The dryer also may not start if the drive motor fails. If you suspect your dryer drive motor is bad, a Sears Home Services technician should check the motor and replace it if needed.

    What to expect when you experience a Maytag dryer drum not turning issue

    How is the dryer drum not turning issue fixed?

    Correcting most dryer drum not turning issues involves replacing the icemaker assembly, water valve, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer drum not turning problem

    When a dryer drum is not turning, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer drum not turning diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

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    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.

    A dual inverter air conditioner incorporates advanced inverter technology with two rotary compressors, providing ultra-efficient cooling with minimal noise and energy consumption. This innovation offers a significant leap in air conditioning technology, providing precise temperature control and longer-lasting performance.

    Additional possible Maytag dryer symptoms you may experience