Appointment Lookup
646-440-2692
Is your dishwasher not draining water? Learn 7 easy fixes for clogs, pump failures & more.
Jenn-Air dishwasher not washing
Common reasons your Jenn-Air dishwasher is not washing
The most common reasons your Jenn-Air dishwasher is not washing are a faulty pump and motor assembly, defective electronic control board or a clogged spray arm.
60% of the time it's the Pump and Motor Assembly
16% of the time it's the Electronic Control Board
14% of the time it's the Spray Arm
10% of the time it's the Something else
Schedule your dishwasher repair now!
We can help! Our service technicians have the expertise to fix your Jenn-Air dishwasher - no matter where you bought it!
Chat
Most common repairs needed to fix a Jenn-Air dishwasher
Pump and Motor Assembly Replacement
A faulty pump and motor assembly is often causing the problem when your dishwasher is not washing the dishes. The pump sends water up through the spray arms to clean dishes during the cycle. When a broken pump impeller or failed motor prevents the pump from working, dishes won’t get sprayed clean. You may hear unusual noises from the pump and motor assembly such as buzzing or grinding when it isn’t working and dishes don’t get clean. Schedule in-home repair through Sears Home Services to have a technician visit your home and fix the dishwasher when a faulty pump is apparent.
Electronic Control Board Replacement
A dishwasher that is not washing could have a defective electronic control board. The control board will freeze up and fail to send current to the wash motor when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it won’t wash.
Spray Arm Replacement
A clogged spray arm can prevent water from reaching dishes when the dishwasher is not washing dishes properly. Hard water deposits or debris can build up around the spray arm holes so water won’t spray out of the spray arm properly. The spray arm also won’t spin properly if spray holes are clogged. When your dishwasher won’t wash the dishes properly, have a Sears Home Services Repair Expert visit you home and examine the dishwasher. The technician will clear clogs in the spray arms to fix the cleaning problem.
What to expect when you experience a Jenn-Air dishwasher not washing issue
How is the not washing problem fixed?
Correcting most not washing problems usually involves replacing the pump and motor assembly, electronic control board or spray arm. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a dishwasher that is not washing
When the dishwasher is not washing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.
What to look out for with a dishwasher not washing diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When a JennAir dishwasher fills but never circulates water, broken pumps or jammed spray arms may be stopping effective cleaning. Residue clings to every plate until it’s fixed. Rather than rewashing everything by hand, pick a dishwasher service repair near me. Proper wash action ensures your dishes emerge fully rinsed and ready.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Thorough
James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.
Kirsten A, Oxford, PA
Service Call
Luke was great. Polite and knowledgeable even though the dishwasher was older than he!
James G, Hillsboro, MO
Daniel
Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.
Paul F, Hghlnds Ranch, CO
Frequently Asked Questions
Why isn’t my JennAir dishwasher washing dishes properly?
A clogged spray arm, malfunctioning pump, or blocked filter can prevent the dishwasher from washing properly. Inspect these components for issues.
Could a clogged spray arm cause my JennAir dishwasher to not wash?
Yes, if the spray arm is clogged, it can prevent water from circulating properly, causing poor cleaning. Clean the spray arm to restore washing performance.
How can I fix my JennAir dishwasher if it’s not washing dishes?
Check the spray arm for blockages and ensure the pump is working correctly. Clean or replace the filter if necessary.
What should I do if my JennAir dishwasher still isn’t washing after cleaning the spray arm?
If cleaning the spray arm doesn’t solve the issue, the pump or control board may need to be replaced.
Repair Dishwasher Resources
Learn how to drain a GE dishwasher with our step-by-step guide. Keep your dishwasher running smoothly with our expert tips.
Find out why your dishwasher won’t turn on and get expert tips from Sears Home Services to fix the problem.
If the dishes in your dishwasher are no longer getting clean, it could be the spray arm is clogged.
Glossary Terms
A dishwasher end panel is a finishing piece installed on the exposed side of a dishwasher, primarily when it is at the end of kitchen cabinetry, to ensure a seamless and aesthetically pleasing look in the kitchen.
A dishwasher diverter motor controls the direction of water flow to different spray arms within the dishwasher, ensuring optimal water distribution during each wash cycle for thorough cleaning.
A dishwasher drawer is a compact, space-saving kitchen appliance designed to clean dishes efficiently, resembling a standard kitchen drawer that slides out for easy loading and unloading.
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.