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Hotpoint dishwasher not washing

Common reasons your Hotpoint dishwasher is not washing

The most common reasons your Hotpoint dishwasher is not washing are a faulty pump and motor assembly, defective electronic control board or a clogged spray arm.

  • 60%

    60% of the time it's the
    Pump and Motor Assembly

  • 22%

    22% of the time it's the
    Electronic Control Board

  • 9%

    9% of the time it's the
    Spray Arm

  • 9%

    9% of the time it's the
    Something else

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    Most common repairs needed to fix a Hotpoint dishwasher

    Pump and Motor Assembly Replacement

    A faulty pump and motor assembly is often causing the problem when your dishwasher is not washing the dishes. The pump sends water up through the spray arms to clean dishes during the cycle. When a broken pump impeller or failed motor prevents the pump from working, dishes won’t get sprayed clean. You may hear unusual noises from the pump and motor assembly such as buzzing or grinding when it isn’t working and dishes don’t get clean. Schedule in-home repair through Sears Home Services to have a technician visit your home and fix the dishwasher when a faulty pump is apparent.


    Electronic Control Board Replacement

    A dishwasher that is not washing could have a defective electronic control board. The control board will freeze up and fail to send current to the wash motor when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it won’t wash.

    Spray Arm Replacement

    A clogged spray arm can prevent water from reaching dishes when the dishwasher is not washing dishes properly. Hard water deposits or debris can build up around the spray arm holes so water won’t spray out of the spray arm properly. The spray arm also won’t spin properly if spray holes are clogged. When your dishwasher won’t wash the dishes properly, have a Sears Home Services Repair Expert visit you home and examine the dishwasher. The technician will clear clogs in the spray arms to fix the cleaning problem.

    What to expect when you experience a Hotpoint dishwasher not washing issue

    How is the not washing problem fixed?

    Correcting most not washing problems usually involves replacing the pump and motor assembly, electronic control board or spray arm. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that is not washing

    When the dishwasher is not washing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher not washing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your Hotpoint dishwasher

    woman in the kitchen with dishwasher
    How To Help Your Dishwasher Run More Efficiently and Troubleshooting Tips

    Is your dishwasher cycle running too long? Watch our video, which explains the average cycle time, water temperature and helpful dishwasher troubleshooting tips.

    Does it feel like your dishwasher takes an eternity just to complete one measly cycle? While there are certain settings that may be the culprit — we’re looking at you, SaniWash — if it’s running for hours and hours, there’s probably a more serious problem at hand.

    Remember to consult your owner’s manual first for information on how to properly care for your specific dishwasher. Thankfully, there are a few things you can try first that may help your dishwasher run more efficiently. Watch our video for the best tips on how to reduce its cycle time — because no one wants to be stuck doing dishes forever.

    dishwasher-blog-image-64.jpg
    Should You Repair or Replace Your Dishwasher?

    If you’re not sure whether to repair or replace your broken dishwasher, consider the age of the appliance, usage, repair cost and the cost of installing a new dishwasher in your home.

    dishwasher-blog-image-59.jpg
    How Do I Get My Dishwasher Repaired in Houston, Texas?

    You fill the dishwasher with dishes and shut the door, but the dishwasher doesn’t start, or it has another problem such as not filling with water or not draining.

    Additional possible Hotpoint dishwasher symptoms you may experience