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  1. Repair
  2. JennAir

Jenn-Air dishwasher not drying

Common reasons your Jenn-Air dishwasher is not drying

The most common reasons your Jenn-Air dishwasher is not drying are a broken heating element, defective electronic control board or a stripped wire connector.

  • 35%

    35% of the time it's the
    Heating Element

  • 27%

    27% of the time it's the
    Electronic Control Board

  • 8%

    8% of the time it's the
    Wire Connector

  • 30%

    30% of the time it's the
    Something else

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    Most common repairs needed to fix a Jenn-Air dishwasher

    Heating Element Replacement

    Most dishwashers have a heating element at the bottom of the tub that helps dry dishwasher at the end of the cycle. Dishes won’t dry when a dishwasher has a broken heating element. Sometimes you can see cracks or damage on the heating element but damage isn’t always visible. When the heating element isn’t working and appears to be broken, schedule a Sears Home Services Expert to diagnose and repair your dishwasher.


    Electronic Control Board Replacement

    A dishwasher that is not drying dishes could have a defective electronic control board. The control board sends current to the heating element and fan (if your dishwasher has a fan) to dry the dishes at the end of the cycle. A failed relay or corrupted logic on the circuit board could prevent the control board from sending electrical current to the heating element and/or fan. Determining whether an electronic control board is defective is difficult. Have a Sears Home Services Repair Expert visit your home and fix the dishwasher when it is not drying dishes.

    Wire Connector Replacement

    When your dishwasher is not drying, a stripped wire connector between the electronic control board and heating element could be causing the problem. The electronic control board sends current through the wire harness to the heating element during the drying cycle. No electrical current will reach the heating element when a wire connector between those components is stripped. Also, a stripped wire on the user interface control can prevent you from selecting a heating option correctly. When the dishwasher isn’t drying, have Sears Home Services Repair Expert visit your home and fix the problem.

    What to expect when you experience a Jenn-Air dishwasher not drying issue

    How is the not drying problem fixed?

    Correcting most not drying problems usually involves replacing the heating element, electronic control board or wire connector. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that is not drying

    When the dishwasher is not drying it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher not drying diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your Jenn-Air dishwasher

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    How to Load Your Dishwasher

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    7 Tips to Correct the Most Common Dishwasher Issues

    Are you misusing your dishwasher? Read about the most common dishwasher problems people encounter, along with tips on how to fix them.

    Loading a dishwasher is one of those tasks that you might do without a second thought. As long as your dishes seem to come out clean, you’re good, right? Well, not exactly.

    There are quite a few dishwasher mistakes you could be making regularly that are affecting how your appliance performs. Some things you’re doing might not have obvious consequences, like residue sticking to plates or a funky smell emanating from the depths of the dishwasher, but they’re still affecting how clean you’re able to get your dishes and how efficiently the machine works.

    Sears Home Services appliance expert Travis Robertson reveals the seven most common ways people incorrectly use their dishwasher and how to solve problems that occur from misuse.

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    Top 5 Dishwasher Problems and Solutions

    Are your dishes not drying? Is there food left on them after a wash? Sick of spots on your glassware? Here are the most common dishwasher issues our technicians see — and how to fix them.

    Additional possible JennAir dishwasher symptoms you may experience

    • JennAir dishwasher leaking
    • JennAir dishwasher no power
    • JennAir dishwasher no water
    • JennAir dishwasher not draining
    • JennAir dishwasher not starting
    • JennAir dishwasher not turning on
    • JennAir dishwasher not washing