Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

8.5K


Average Rating

4.8/5

Stove top repair tech
August 08, 2023
Overall rating

The technician came first thing this morning, which would normally be a rare event. Unfortunately, since I was not expecting that early, I had to ask if he could wait until I put my dog in a different part of the house. Jamal was very patient and waited a bit for me to open the front door. He was polite and introduced himself to me. After troubleshooting the problem, he repaired what the last tech did not fix and explained what the problem was to me. He accepted my profuse apologies for having him wait. I am grateful Jamal was able to repair the burner and that it is still in correct working order after his departure.

Leigh N,

Linden, VA
On time and excellent service
August 08, 2023
Overall rating

Arrived on time as scheduled and quickly diagnosed the problem. He was able to resolve the problem on the first visit.

Edward H,

Parsippany, NJ
Client
August 08, 2023
Overall rating

Taylor seems to be in training and is learning fast. Good customer relations.

Ronald I,

Kaneohe, HI
Stove repair
August 07, 2023
Overall rating

Excellent service and excellent explanation of the repair. Answered all my questions.

Daniel B,

Everett, WA
Technician
August 07, 2023
Overall rating

Frank was great found the problem quick had the right tools to do the job he was also friendly and polite

Larry V,

Whittier, CA
prompt
August 07, 2023
Overall rating

was here when he said and finished job on therange

John R,

Houston, DE
Good job - unlike fridge repair
August 07, 2023
Overall rating

Bennie was professional and competent. I find it odd that I wasnt given a survey for the Sears subcontractor who serviced our fridge. Unlike Bennie, that sub was NOT helpful. The fridge subcontractor came to our house, said nothing was wrong to my husband and caregiver, and left. My freezer door still sticks. That was disappointing and was the second fridge subcontractor Sears sent. The first subcontractor was to perform maintenance. He did absolutely nothing. So disappointing. But back to Bennie, he did fine. Can you send Bennie to fix my fridge?!

Donna L,

Columbus, OH
Service man
August 07, 2023
Overall rating

He was great and got my oven working. He got everything back to normal.

Patrica O,

Louisville, KY
Great customer service
August 07, 2023
Overall rating

Robert was friendly and helpful. He showed me how to do the repair myself so I could be educated as well.

Rebecca W,

Woodland, CA
Henryk
August 07, 2023
Overall rating

Henryk was very professional. Explained everything thoroughly and was very honest in his assessment of my situation. I would highly recommend him for future client calls.

Anthony M,

Chicago, IL