Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

10.2K


Average Rating

4.7/5

Great Service
October 13, 2023
Overall rating

Joshua was friendly and knowledgeable. He quickly diagnosed the problem with our refrigerator and explained the issues well. I also appreciate being able to track his arrival time. This was very helpful.

Anne B,

Tyler, TX
5stars!!
October 13, 2023
Overall rating

Steve was very nice, knowledgeable and did a fantastic job! He gets a 5!!!!

Marise Santillo,

Collegeville, PA
Donald I'd great
October 13, 2023
Overall rating

Donald was gray. He arrived early! But Sears lost a customer!! This is not the first time my cooktop cracked while cooking. AND it's not the first time SEARS claimed it was caused by an impact. The ceramic cracked while cooking pasta and now only 2 of 5 are usable. My refrigerator, washer and dryer need replacing and I'm going to BigBox store or Big Electronic store instead. I've used to but from the Sears catalog I'm so old. Oh well.

Mark W,

Cedar Park, TX
Great technician
October 13, 2023
Overall rating

Great technician and told me good advice for oven problems.

Tyas C,

Hoover, AL
Kelston
October 13, 2023
Overall rating

All was good All was good All was good All was good

James T,

Millbrook, AL
Home service
October 13, 2023
Overall rating

Very pleasant, professional and knowledgeable. He had the part making it easy for the repair to get done in the same day.

Sherry G.,

Valley Stream, NY
Knowledgeable young man
October 13, 2023
Overall rating

He explained and showed us the problem along with the options for correcting the problem. My real problem was when I set up the apt. I told the person I would not be home until 1 PM. I even sent in on one of the notices that came on email. Any attempt to reconfirm the arrival time went to a machine. The correction was never made and Jon fortunately arrived before we had to leave for our morning apt elsewhere. Computers do not deal with real problems. At some point our apt. time needed to be clarified and we couldn't do it.,

William B,

Baldwinsville, NY
Excellent service
October 13, 2023
Overall rating

Technician provided excellent service arrived on time, explain the repair, and fixed it with no issues

Suzanne S,

Hercules, CA
Great experience!
October 13, 2023
Overall rating

We had a gas smell when the oven was turned on. Had a very pleasant experience with John. The oven was of course fine when he came over (as tends to happen) but John did a full diagnostic and discovered the igniter was not functioning quite right and replaced it right away and we're not having the issue any more. Fingers crossed it stays that way.

Archana R,

South Orange, NJ
Quick
October 13, 2023
Overall rating

Politely quickly friendly on time respectful no what he was doing

Clyde G,

Rocky Mount, NC