LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Excellent
February 05, 2025
Overall rating

The job was done well and communication was very good.

Tonia W,

Haslett, MI
Sears Appliance Service by Kenneth
February 05, 2025
Overall rating

Explained service details in clear terms. Convinced me to expand today's service to the dryer. This was a real safety issue that I did not think of when I called for the washer. Very happy with this visit.

Nick S,

Mount Holly, NJ
Excellent Service
February 05, 2025
Overall rating

Alex provided excellent service for our range, even taking extra time to explain the design of the range and what caused the mechanical shortage.

Michael R,

Lawrenceville, GA
LG washing machine
February 05, 2025
Overall rating

Thomas was on time and very courteous. He explained the repair to us and fixed it promptly. I would highly recommend Thomas.

Pammie S,

Newport, NC
Timely service but very expensive
February 05, 2025
Overall rating

I gave Steve 5 stars for his timely service and knowledge of the type of repair my refrigerator required. I was not happy with the over $430 charged for the maybe 1.5 hours total labor involved. I did not lower the rating because apparently that is the set price for this particular type of repair.

Jill C,

Somerville, AL
David B good!
February 04, 2025
Overall rating

David B good and a very professional and quick. I would recommend him. Great service.

Lorena Z,

Garrison, TX
Mansoor
February 04, 2025
Overall rating

The technician was very concerned and helpful. He explained everything to me that was going on with the refrigerator. He found out what the problem was and fix it.

Dorethia L,

Washington, DC
Fridge repair
February 04, 2025
Overall rating

Very Knowledgeable, promt and courteous. I would highly suggest him for repairs.

Michael M,

Enterprise, AL
Review
February 04, 2025
Overall rating

Bryan was professional and thorough and explained what was needed

Sean H,

Albany, NY
Slow response to appointment
February 04, 2025
Overall rating

I waited for 9 plus hours on Friday with no communication and got an email after 5Pm telling me they had rescheduled my appointment, with NO explanation why. Then I got an email on Monday night they would be there between 8 and 9AM. Did not show up until after 11:30AM. Technician was thorough and did a great job. Very poor customer service on getting to the call and communicating with the customer on when they will be there.

Dwight D,

White House, TN