LG Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer repair
Quickly Found the issue with my washer and fixed it.
Dennis B, Venice, FL
Problem solved!
Matthew did a great job in solving our refrigerator issue. We had multiple technicians come out and try to fix the problem but to no avail. Matthew is a professional and he is very knowledgeable on the job. Thanks to him our refrigerator is now working.
Loida V, Riverside, CA
Repair dryer
Marcus did a great job! He was professional and thorough!
Richard W, St Petersburg, FL
Very nice tech
Very nice tech
Tonya T, Ruther Glen, VA
Anthony was great
Although he was not able to resolve our issue, he explained it well and made it clear what we needed to do moving forward
Steve L, E Liverpool, OH
Mitchell H.
Mitchell H. is very good. He was polite and knowledgeable and informative. The part that drove me crazy was the 5 to 6 emails and texts per day reminding me of my appointment, asking me if I wanted to reschedule, etc. You need to give it a rest. One reminder is enough. All day long I receive something from you. The worst part of it all is that I was responsible for tracking the parts (at first I didn't know that was my responsibility). You made an appointment, but only half of the parts had come and I stayed home from work not know if maybe the parts would come in later and you were tracking them and would show up when they showed up. I wasted a whole day, and to top it off, I was not given the opportunity to actually speak on the telephone to ask questions. I was only given the option to do a chat thing which is a terrible way to communicate. You need to be available to telephone. I hope your service man Mitchell goes to another company that is more user friendly.
Lana H, Terre Haute, IN
Helpful and clear communication re: repair
Juan let me know ahead of time when he was going to be arriving, which was helpful. He listen to my concerns and looked for the issue and communicated clearly about what's going on with the machine.
Kristie B, Alabaster, AL
Side kick washer inspection
William was very knowledgeable and helpful regarding machine and its possible replacement item.
Robert B, Gilbert, AZ
Great service
Jeffrey was knowledgeable and quick to get the work done when he was at my home and they sent the parts directly to my home in advance
Deb M, Jackson, MO
Gianna was knowledgeable of the dish washer. Was kind and ex
It was a pleasure to know someone knew just what her job was. She is professional and worked fast. Thank you Sears
Carmen S, Laurelton, NY
